Windows 10: How to install an app I paid for, but got unpublished by Microsoft from the Store?

I paid for an app called X410. It is currently being unpublished from the Store. Please advise how to get it installed. Note, again, I paid for this app and naturally would expect to be able to download it again.The developer for X410 is also frustrated and wanted us, the users, to contact Microsoft directly. However, this is far from feasible - Microsoft Store does not allow me to simply file a ticket. Instead, with multiple redirects, the support page got me in an endless loop. This is just nuts. For now, from the numerous support pages I went through, all I learned was to call 800 642 767

:)

 

Microsoft is purging a lot of low quality apps from the Windows Store

"Microsoft is sending emails to some Windows Store developers informing them that their apps have been removed from the Store for violating its quality standards."

"Neowin reports that app developers have been receiving these emails over the past couple of days:

In its latest review of the Store, Microsoft is evaluating if the published apps are good enough to be listed in the Windows Store. This includes publicly available apps as well as private beta apps. Additionally, Microsoft is also asking developers to delete any promotional campaigns for their apps to prevent advertising charges. Similarly, app name reservations are also being nullified; which means that if your app is unpublished, there's no guarantee that you'll be able to republish it under the same name.

Officially, the policies for the Microsoft Store says that apps must have "distinct and informative metadata" and "provide a valuable and quality user experience". There are also some specific standards that must be in the apps, including having a name that is not similar to another app or device, along with offering a description that is accurate about its features and functions.

There have certainly been many Windows Store users who have complained over the years about the large number of apps published that are clones of other apps or ones that are simply poorly made. Hopefully, this new move by Microsoft will help to curb these issues, at least for now."

Microsoft is purging a lot of low quality apps from the Windows Store

 

microsoft app store

How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.

 

Apps won't install in Microsoft Store

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to install apps in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers
to the questions below:

• 
  Do you have any non-Microsoft antivirus program installed?
  
• 
  Does this issue occur for all apps from the store?
  
• What is the date and time on the PC and ensure it is correct?

Meanwhile,
we would suggest you to perform these steps and after every step check if you are able to install the app.



Step
1: Reset the Windows Store Cache: Press the Windows
Logo Key + R to open the Run
dialog box, type wsreset.exe, and then select OK.



Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2: Run the Windows Store Apps Troubleshooter: Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows
Store apps > Run the troubleshooter.



Step 3:
Refer the troubleshooting steps and mentioned
in this article: Fix
problems with apps from Microsoft Store



Step 4: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and
then try installing the game.



Step 5: If the issue persists, then we would suggest you to create a new administrator user account and
check, refer this article to create
a local user or administrator account in Windows 10.



Regards,

Aditya Roy

Microsoft Community – Moderator