Windows 10: How to install WD SES driver

MY usb is not working

:)

 

wd elements se 4tb is not recognized on "surface pro 6"

Hi,

Can't operate my new wd elements SE 4tb on my surface pro 6 running Windows10.

When connecting to the notebook, I can hear clicks from inside the wd device, and no recognition from the surface pro 6.

Connecting another WD passport essential 750Mb works ok.

Is this a fault problem with the WD elements SE 4tb? or drivers issues?

Any clue how to fix this problem will be appreciated, or its a faulty WD issue?

 

Western Digital Technologies - Other hardware - WD SES Device - Error 0x8024a20a

The SES driver is what allows you to have WD Smartware working, if you install the software then, the driver is going to install as well.

If you don't want to use Smartware , you won't need to install the driver and the drive will work fine anyways.

According to Western Digital:

The WD SES driver is not required for the drive to be recognized by a computer. If the OS is requesting a driver, please see Answer ID 1708: How to update the drivers built into Windows and macOS

https://support.wdc.com/knowledgebase/answer.as...

 

A driver for WD passport compatible with windows 10

Hi Donna,



Welcome to Microsoft Community and thank you for posting your query.



Let’s try installing the WD passport driver in compatibility mode and check if this helps. I suggest you to install the drivers supplied by the manufacturer any disc or USB which came along with the WD passport drive.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

You can also visit the below link and try updating the driver and check.

http://www.wdc.com/en/



If the issue still persist, I recommend you to contact WD passport team for further assistance.

http://support.wdc.com/?lang=en



Hope this helps. Keep posting us with the status we will be glad to help you.