Windows 10: How to log in to a personal account on Windows 11 Pro after a factory reset?

I have a refurbished Dell Latitude 5490 with an i7 8th Gen processor. It came with Windows 10 Pro pre-installed, but I updated it to Windows 11 Pro. Four days ago, I reset my PC. After the reset was completed, I was prompted to select my region, keyboard layout, and network. Then, it checked for updates and displayed a message asking me to sign in using my work or school account. Since I don't have a work account, I need help logging in to Windows using my personal account.

:)

 

I can’t factory reset without logging in

Hi maddie mason,

I am Dave, I will help you with this.

1

If you do not have the Reset option in the Recovery Environment, the PC manufacturer may have restricted some of the recovery options, do you have a backup of your personal files, because you may need to clean install Widows from a bootable USB.

2

Have you tried resetting your login password?

If you log into Windows 11 with a Microsoft Account, use the steps on this page:

https://support.microsoft.com/en-us/account-bil...

If you log into Windows 11 with a Local Account, use the steps on this page:

https://support.microsoft.com/en-us/windows/res...

 

Factory Reset for Surface Pro 3

My first post, so be gentle!
Just got an oldish Surface Pro 3 and I would like to do a 'factory reset'

I'm trying to add an attachment




If I have uploaded the disk management image correctly, there seem to be more partitions than I was expecting!
Would anyone like to suggest what the previous owner(s) have done?
Also where (which partition) , and how would I go about a factory reset.

Please let me know if this post is in the wrong area and if I've broken any rules or conventions.
Cheers
Jack

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it