Windows 10: How to match preinstalled dvd rescue to the computer 6 DVD 4 computers

I have 4 dell desktops all have XP home. Home but I have 6 dvd with p/n. On them but I loaded one in and says wrong disk the 2nd try I locked up the computer How do I tell what dvd goes with what computer. All the computers have the windows key on them. I emailed and talked to dell they won’t help told me bought it threw Amazon. Take the matter to them. That stinks Please help There is 1 red label 2 blue labels and one looks almost purple. BTW. I do have the windows key stickers on the computers Can I just d

:)

 

Help...asus bw-12b1st will not read blu-ray dvd

I bought an ASUS BW-12B1ST Blu-ray writer...installed and it didnt read ANY dvd...deleted from devices and restarted...it then played dvd's but NOT Blu-ray dvd...it lists as BD player under Computer...I run ANY DVD HD and it recognizes it as a blu-ray writer, but no play...OS is VISTA. Suggestions??

 

DVD RW Drive

Hi Julia,

Welcome and thank you for posting your query in Microsoft Community.

I understand that you are having a tough time working on the computer.

Please provide us the following information:

• 
  What is the make and model of the computer?
  
• 
  What is the exact\complete error message?
  

Step 1: Try updating the DVD\CD-ROM drives from device manager.

• Press Windows key + X and click on
  Device Manager.
• Expand DVD\CD-ROM drives .
• 
  Right click on the driver and select
  Update Driver Software.
  
• 
  Restart the computer.
  

Step 2: I suggest you to check and install if there is any latest firmware update for DVD drive from the computer manufacturer.

Hope it helps.

Do update us with the details, we are glad to assist you further.

 

DVD player unable to play media files from computer.

Hello Chin,

We regret form the inconvenience. Let me assist you.

As an initial recommendation, I suggest you to work through the steps below to identify the cause of the problem.

The problem could lie with:

• The connector cables/connections - are they securely fastened? Are they in the right place? Are all the electrical sockets in good working order?
• The DVD disc itself - Check if a different DVD works
• The DVD Player's optical reader (the lens which 'reads' the data from DVDs)

As an initial recommendation, I suggest you to check if decreasing the speed of your burner while writing the disk help.

Hope the above information holds good.

Thank You.