Windows 10: How to open JPEG files since HEIF Image Extensions - Lost ability to open existing JPEG's?

Lost ability to open JPEG's after Microsoft updates the end of October and first week of November 2024.

:)

 

HEIF Image Extensions

Hi,



Thank you for writing to Microsoft Community



High Efficiency Image File (HEIF) format is used for photos to keep down file sizes. It can also use the codes like HEVC to significantly improve file compression, while providing a netter image quality. I would request you to install the codecs:

HEIF Image Extensions and

HEVC Video Extensions from Device Manufacturer.



If you are having issues installing like you mentioned query, I would suggestion you to follow the troubleshooting steps provided here:

Fix problems with apps from Microsoft Store.



Regards,

 

Heif Image Extension

Actually, I got started on all of this because of precisely that article. After I downloaded the heif image extension, I could have sworn I opened heic files and decided not to download the video extension. I must have been wrong. I will try again.
Thanks!

 

HEVC Video Extensions and HEIF Image Extensions

I installed the HEVC video extensions and I also installed the HEIF image extensions.

I still can't open HIF files.

I couldn't find a way to contact MS support for MS-Store apps!