Windows 10: How to permanently remove B&O audio control...

Is it possible to permanently remove the B&O audio control app from an HP laptop? The app on my computer rarely opens ("B&O cannot connect to RPC"), in the app specifications I read that it occupies 0 bytes, and even when I update the Realtek drivers, the app opens only until I next reboot the computer. My version of the B&O app is 1.8.203.0, whereas I've been told that I should have version 1.9.212.0., but I cannot update it.

There is an uninstall option which I have tried, but the app quickly returns again, not updated, and occupying always 0 bytes. For a brief period this morning I DID manage to uninstall the app, and I noticed that in the Control Panel I had Realtek Audio, and in the 'recording' section of the sound settings I saw that there was 'stereo mixer', which I had been searching for a few days ago; I need this function to share audio on Google Meets.

Anyway, I'd be very grateful if some knows how to get rid of the B&O app.

.

Windows 10 x64 version 1909

:)

 

DTS Audio Control and headphone plug

Hi Terry,

This issue with the DTS Audio Control can be caused by system corruption on the application itself. As an initial troubleshooting step, we suggest that you uninstall the application. Here's how:

• Type DTS in the search field at the task bar.
• Right-click on the DTS Audio Control in the results.
• Click Uninstall.
• Once done, proceed with installing it back.

You can also check out with HP as the manufacturer of this application for any updated drivers that can help to resolve the issue.

You may try to plug in the headphone again once the issue has been resolved. If it is the same, try a different headphone and let us know about the results.

Should you need additional assistance, do let us know.

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Permanently set default audio device

Hi Joost,

Thank you for writing to Microsoft Community Forums.

I understand that you need assistance to set your internal sound card as the default playback device on your Windows 10 computer.

In this scenario it is required to disable the audio device of the docking station. Disabling the audio device for the docking station will enable the internal sound card. To do so,

1. Right click on Volume icon on the taskbar > Open
   Sound settings.
   
2. Click on Sound control panel option and click on
   Playback tab.
   
3. Right click on the audio device for docking station and click on
   Disable.
   
4. This results in enabling the playback device to internal sound card.
   

If the issue still persists, I suggest you to post your query in
IT TechNet forums, since the settings which needs to
be implemented on domain environment. We have dedicated team of experts who are equipped with the resources to suggest you with the further steps.

Regards,

Muralidhar

Microsoft Community Moderator