Windows 10: how to play 5.1 sound

I have configured the 5.1 sound and when I test I get sound from all 6 speakers. However, when I play music from Windows media player or Real player only the front speakers produce sound. The rear and the sub are muted.

Is there some other setting I need to enable? the sound card supports the hardware, but I am unable to get it to work outside of the control panel test.

Thank you

:)

 

No sound while playing audio and video files.

Hi,

I appreciate if you could answer to a few questions to narrow down to the issue.

• Which is the application that you are using to play the files?
• Did you try the same on a different player?
• Did you perform any troubleshooting steps?

As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

• Right click on sound icon.
• Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.

If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Playing audio.

Also refer: http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

I got no sound microsoft or horrible sound

Hi Roger,

Thank you for contacting Microsoft Community.

In order to help you better, could you please confirm a couple of things.

• What happens exactly when you try to play the sound?
• Are you getting any error message?
• Have you installed all the pending Windows updates?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to follow below steps and check.

Step 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Step 2: I suggest you to follow the steps from the below article and check if it helps.

Fix sound problems

http://windows.microsoft.com/en-in/windows-10/fix-sound-problems#v1h=tab01

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

 

Windows10 will not play sound

Hello Bryan,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.



I would suggest you to use the methods below to solve the issue:



Method 1: Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio

Refer these steps:

• 
  Press Windows key +X, select Control panel
  
• 
  Change the view by option on the top right to
  Large icons
  
• 
  Click on troubleshooting and click on the
  view all option on the left panel
  
• 
  Run the playing Audio
  troubleshooter.
  

If the issue persists, follow the below method.

Method 2: Try updating audio drivers and check if the issue persists.

Follow the steps to update the audio drivers:

• 
  Press Windows key + X key and click
  Device Manager.
  
• 
  Expand the Sound drivers.
  
• 
  Right-click on the Sound card and click on
  Update driver software.
  
• 
  Restart the computer and check.
  

Hope this information helps. Feel free to get back to us for further queries. We will be happy to assist you.



Thanks and regards,

Jenith