Windows 10: How to prevent Windows 11 from automatically changing screen resolution?

Every time I turn on my 2nd monitor and choose extend mode, it changes my Laptop's resolution from 1920 x 1080 to 2560 x 1440 reccomended and makes everything extrememly tiny. It says there is a custom scale factor of 175%, and it won't let me change it?? but this is a fresh factory reset, so there shouldn't be any custom scaling set. I need either a way to turn off auto resolution or a way to set resolution and lock it in permenantly.

:)

 

Screen Resolution too big

Hello,

Firstly, try to install all the available Windows Updates and check if it fixes the issue.

I suggest you to change the screen resolution settings and check if it fixes the issue. Follow the steps below:

• Press Windows key and type Change Screen Resolution and click on the option listed.
• Under resolution try changing the resolution settings.

Also try to install the latest drivers from the manufacturer website and check.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

After adding a work account, the resolution randomly changes automatically.

Windows 11 itself doesn't automatically change the screen resolution, regardless of the version or whether you're logging in with a personal account or a work/school account. The automatic alteration of screen resolution is likely due to other factors. Additionally, the Windows Pro edition allows personal account logins unless your organization restricts it to work/school accounts.



Now since your personal computer only allows logging in with a work/school account, it's evident that your personal computer has become quite similar to a work device. Your organization might have imposed various limitations on your device and work account, and even if I were to suggest troubleshooting steps, these limitations imposed by your organization might prevent you from performing those actions due to potential violations of their security policies.

Certain actions involving work devices and work accounts might be within the realm of your IT administrator's control. Therefore, I recommend reaching out to your IT administrator again. If they're unable to resolve the issue, suggest that they pose their query here: Windows 11 - Microsoft Q&A

 

Screen Resolution

Hi Daniel,



Thank you for posting in Microsoft Community.

I understand that you have a few doubts regarding your Windows 10 screen resolution. Let me help you.

• 
  Do you see any error message or error code on the screen?
  
• 
  What is the model of your computer?
  
• 
  Are you able to access the modern apps?
  

I suggest you to update the Display Adapter Drivers

Step 1: Update the Display Adapter driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software.

Refer to: How
to: Install and Update drivers in Windows 10



Step 2: Please follow the below steps to change the resolution of the screen and check:

• Type Change screen resolution in the
  Search box from the desktop.
• Under Resolution search for the Recommended resolution and click on
  Apply.
• A windows pops up saying "Keep these display settings", then select
  Keep changes.

I hope the issue will be resolved. Please reply with the updated status of the issue. We will be happy to assist you accordingly.



Thank you.