Windows 10: How to print colour with windows 10

Hi there,

I recently bought a new Dell laptop (Inspiron 15, 5000 series). I have only had it a week and am unable to print colour. I have new ink, my printer is working fine as it printed colour with my previous laptop. Each time I try to change printing option from monochrome to colour, it still prints in black and white. In my default settings it does not provide an option to change printing to colour. I understand this is an issue with other people online and am researching other options provided, but nothing is helping.


Is there anything I can do to rectify this? I feel this should not be an issue after I paid professionals to set up my new laptop. Is there a more user friendly way to do this?


Thank you so much. I appreciate you help


Solasfish

:)

 

No colour printing after Windows 10 upgrade

Hello

I am running 64-bit Windows 10 and Office 365 with automatic updates. The most recent updates were installed on 16 June 2017.

I have lost all colour printing on my HP CP5225 networked printer. Everything prints in grayscale, regardless of the print settings. The printer itself is OK and my wife (who is still using Windows 7) can print to it in colour across our network.

This is a very recent fault but I am not sure exactly when it started. Previously I had no difficulty colour printing under Windows 10.

I have tried deleting and re-installing the printer. This made no difference to the fault.

In Device Manager the CP5225 has a print queue, it is listed as a printer, and as a WSD print device. Previously it was working OK on a TCP/IP port. I am not sure when Windows switched this over, or how to switch it back. We have several networked printers.

What do you suggest to restore colour printing?

 

Unable to print in colour

Hallo,

• I do not have any other windows 10 devices connected to this printer i have ipad ,iPhone, android phone, tablet, all connected to printer which all print in colour with no problems.
• 
  
  I
  am unable to print colour text or photos
• The current build of windows 10 is version 1709 os build16299.192

 

Laptop won't print in colour

I cannot print in colour from my laptop. It prints in colour from my phone, which suggests there is a problem with the system on my laptop. Does anyone have any ideas how to fix this, please?

Thanks