Windows 10: How to put a Symantec Endpoint 14 icon in the context menu in Windows Explorer

Discus and support How to put a Symantec Endpoint 14 icon in the context menu in Windows Explorer in Windows 10 Software and Apps to solve the problem; Guys, the Symantec Endpoint installation didn't put the program icon in the context menu of my Windows 11 Pro 23H2 Windows Explorer.How do I get it to... Discussion in 'Windows 10 Software and Apps' started by José Chaurais, Jul 5, 2024.

  1. JOSé CHAURAIS
    José Chaurais Win User

    How to put a Symantec Endpoint 14 icon in the context menu in Windows Explorer


    Guys, the Symantec Endpoint installation didn't put the program icon in the context menu of my Windows 11 Pro 23H2 Windows Explorer.How do I get it to show up on the left side, like other programs, where it says "Scan for Viruses..."?Thanks for the help.Regards,José Roberto.

    :)
     
    José Chaurais, Jul 5, 2024
    #1
  2. RAMESH SRINIVASAN
    Ramesh Srinivasan Win User

    How to put a Symantec Endpoint 14 icon in the context menu in Windows Explorer

    Hi José,

    If the context menu entry is powered by a shell extension, the user can't add an icon to it. You can add an icon only if it's a static context menu entry.

    To know whether it's a shell extension or a static menu, download ShellExView and run it.

    ShellExView - Shell Extension Manager For Windows

    From the Options menu, enable "Hide all Microsoft Extensions".

    See if the Symantec Endpoint protection menu appears in the listing. If it does, it's a shell extension, and in that case, the icon can't be added manually.

    You may send your suggestion to SEP team via their forum:

    Endpoint Protection - Symantec Enterprise
     
    Ramesh Srinivasan, Jul 5, 2024
    #2
  3. JOSé CHAURAIS
    José Chaurais Win User
    How to put a Symantec Endpoint 14 icon in the context menu in Windows Explorer

    Guys, the Symantec Endpoint installation didn't put the program icon in the context menu of my Windows 11 Pro 23H2 Windows Explorer.

    How do I get it to show up on the left side, like other programs, where it says "Scan for Viruses..."?

    Thanks for the help.

    Regards,

    José Roberto.
     
    José Chaurais, Jul 5, 2024
    #3
  4. MATHIEU PRéVOT
    Mathieu Prévot Win User

    How to put a Symantec Endpoint 14 icon in the context menu in Windows Explorer

    context menu "open with" freezes all explorer and no icon update

    I had several symptoms:

    1. "open with" in the context menu would freeze teh context menu and all explorer processes; I could only use the task manager to restart explorer
    2. in explorer, a folder with jpg images usually would show the image with "large icon" and bigger, but nothing would show but the default icon
    3. folders content icon would not be updated and show an empty folder (while it is not empty)
     
    Mathieu Prévot, Jul 5, 2024
    #4
Thema:

How to put a Symantec Endpoint 14 icon in the context menu in Windows Explorer

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