Windows 10: How to reach a HUMAN at Microsoft? Pay for an account and cannot access that account!

Several months ago I was forced to abandon my years old email address due to harassment and safety concerns. Since that time I have been unable to access my account including my OneDrive files. I have sent numerous emails to MS and not received a single response. I have attempted to submit a ticket for support and have not received a single response from MS. Numerous times I have tried to recover my account but each time I receive a message saying the information I have submitted is not accurate and thus cannot recover the account. As far as Microsoft is concerned, I do not have a valid accoun

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App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown

 

Trying to switch to Microsoft account from local, unable to...

I tried that, more than once. I go thru the complete procedure of getting a new Microsoft account password, then when I reach the final step to key in the Windows password, I try my NEW Microsoft account password, and I get the same message-invalid password. No luck. Any other suggestions.