Windows 10: How to Refund purchase on Minecraft Windows Marketplace via minecoins

Discus and support How to Refund purchase on Minecraft Windows Marketplace via minecoins in Windows 10 Gaming to solve the problem; I accidentally bought a skin pack for 600 minecoins and I don't Know how to get my coins back which are worth like 10 bucks. Anyone know what I can do... Discussion in 'Windows 10 Gaming' started by Kasim Kurd, Aug 3, 2024.

  1. KASIM KURD
    Kasim Kurd Win User

    How to Refund purchase on Minecraft Windows Marketplace via minecoins


    I accidentally bought a skin pack for 600 minecoins and I don't Know how to get my coins back which are worth like 10 bucks. Anyone know what I can do to get my money back or who and what email that can help me?

    :)
     
    Kasim Kurd, Aug 3, 2024
    #1
  2. LOGANFITZPATRICK
    LoganFitzpatrick Win User

    Purchased Minecraft Starter Pack but didn't receive the Minecoins!

    We have the same issue. Please advise what we need to do to claim our minecoins. We have logged out and back in again.

    Regards
     
    LoganFitzpatrick, Aug 3, 2024
    #2
  3. NIKHAR_K
    Nikhar_K Win User
    Purchased Minecraft Starter Pack but didn't receive the Minecoins!

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you have not received minecoions in your account after purchasing Minecraft Starter Pack for Windows 10. I’ll help you with the details.



    I would suggest you to refer the section I didn't receive the minecoins that I purchased. what should I do?
    In the article
    Marketplace FAQs     and see if that helps.



    As you have purchased it from Microsoft Store, we do have a dedicated team, for any purchase or refund related queries, let me point you in the right direction. I would suggest you to get in touch with the

    Microsoft Store Support     team and they will help you with the appropriate details.



    Regards,

    Nikhar Khare

    Microsoft Community – Moderator
     
    Nikhar_K, Aug 3, 2024
    #3
  4. ROSSMCBAIN
    rossmcbain Win User

    How to Refund purchase on Minecraft Windows Marketplace via minecoins

    Minecoins on windows 10 not showing up after purchase!

    Hi my name is Ross, I'm an independent advisor. I'd be happy to help with your issue.

    Minecraft's support pages suggest the following steps:

    I DIDN'T RECEIVE THE MINECOINS THAT I PURCHASED. WHAT SHOULD I DO?

    If you purchased on your Windows 10 device:

    Sign in at account.microsoft.com and check your recent purchases.

    If you see a completed purchase, restart your device as it may need to be updated.

    If you have another device running Minecraft, sign in on that device to see if your purchase appears there.

    If the purchase appears, there may be a problem on your device. Make sure that you’re signed in with the same account used to complete the purchase.

    If the purchase doesn’t appear, contact Xbox Support.

    NB: Minecraft Marketplace is not available in any version of Minecraft with "Edition" in its name, requires internet access and includes in-app purchases.

    https://help.minecraft.net/hc/en-us/articles/36...

    Regards,

    Ross
     
    rossmcbain, Aug 3, 2024
    #4
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How to Refund purchase on Minecraft Windows Marketplace via minecoins

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