Windows 10: How to remove LogMeIn

I'm having problems logging in to my bank (RBS) - their helpdesk is no help at all. When I try to login, I get an error message Were sorry you cant log into Digital Banking. This is because weve detected that you have a program or a piece of software installed on your device that could allow another person to see and control your computer. This could be something called AnyDesk or LogMeIn. I've never fallen for the phone scam where they install LogMeIn or similar, and I've scanned and searched for hours and haven't found evidence of any rogue software. However, I think there's some virus or other because when I boot from a Ubuntu USB (bypassing Windows) I can log in to my bank OK. Any ideas as to how I can find and kill whatever software is causing me problems ? Systems - Windows 10 Pro, with Malwarebytes Premium on all networked pcs. Have scanned with Mbam, Trend Micro, Eset, Malicious software tool and others.

:)

 

Logmein window won't close

Yes Mekendar. The link would direct you to a support page that contains steps on how to disable 3rd party applications running in the background. You would need to follow that instruction on that support page. But on step 3, instead of clicking Disable
all, kindly go over the list and just uncheck LogMeIn or LMI. Same thing with Step 5. Look if LogMeIn or LMI is on the list and disable it. If there's none, you may skip Step 5.

 

Logmein window won't close

Alright let's try this one. Follow the steps on the link provided.
https://support.microsoft.com/en-ph/help/929135...

But on step 3, instead of clicking Disable all, kindly go over the list and just uncheck LogMeIn or LMI. Same thing with Step 5. Look if LogMeIn or LMI is on the list and disable it. If there's none, you may skip Step 5.

 

Logmein window won't close

Thanks Wil, but LogMeIn does not appear anywhere in the uninstall list or anywhere else.