Windows 10: How to remove myself from a microsoft family group

So I am getting spammed with the Microsoft Family Features pop up. It's extremely annoying, and I have no idea why it's happening. I have been told that to prevent the pop-ups, I have to leave my microsoft family group. To do this I have been told to log on to microsoft.family.com and click on the 3 dots next to my profile to remove myself. This does not work. I only have the option of changing my profile pic - there is no option of leaving the family group. I am not the creator of the family group.What other options do I have/Why is this happening, and what can I do about it?

:)

 

How to really get out of microsoft family group

Hi Jonas,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

I understand the issue you're facing with the Microsoft Family group. Here's a step-by-step guide to help you leave the group:



1. Sign in to your Microsoft account at [Microsoft Family Safety].

2. Find your name on the family's page.

3. Select 'More options' (usually represented by three dots or a similar icon) next to your name.

4. Choose 'Leave family group'.

5. Confirm your choice by selecting 'Remove'.

Leave family group or remove members - Microsoft Support

If you're still listed as part of the family group after these steps, it could be due to a synchronization issue. In such cases, it's advisable to:

If you're still listed as part of the family group after these steps, it could be due to a synchronization issue. In such cases, it's advisable to:



- Check for any pending updates on both the Windows 11 and Windows 10 machines and install them.

- Restart both computers to ensure all changes are properly applied.

- Sign in again to [Microsoft Family Safety] to confirm your status.



If the problem persists, you may need to contact Microsoft Support directly for further assistance, as they can help resolve account-specific issues that may not be fixable through standard troubleshooting steps. Contact - Microsoft Support

I hope this helps. If there is anything not clear, please do not hesitate to let me know.



Your Sincerely

| Microsoft Community Support Specialist

 

Microsoft Family Screen Time

Hi Laurel,

Thank you for writing to Microsoft Community forum.

This could happen when the child account fails to sync with the server. I suggest you to try the steps listed below and check if it works:

• Open
  File Explorer and navigate to the following location:
• C:\ProgramData\Microsoft\Windows\Parental Controls
  
  
  Note:
  The above mentioned directory is hidden, copy and paste the same location on the search bar in the File Explorer to access it.
  
• Delete the contents in the
  \\settings directory of the Parental Controls folder.
  
• Reboot the machine to see if the issue persists.
  

If the issue persists, you may want to remove the child account from Microsoft family and add it again.

• To know how to remove an account from Microsoft Family, refer:
  
  Remove members from your family group
• To know how to add an account to Microsoft Family, refer:
  
  Add members to your family group
  

Regards,

 

Family Organizer Leaving Family Group

Hello Lee Wilfert,

Glad to see you in Microsoft Community.

• If Mother was the administrator of the Family Group, you can exit the Family Group directly, and Mother will automatically become the Family Group organizer.
  
  If you want to stay in the Family Group, you need to rejoin, either as an administrator or as a regular Family Group member.
  
  Visit Getting started with Microsoft Family Safety for more details.
  

• If Mother was already a member of the Family Group, you need to remove her from the Family Group, then add it again, and need to select "Administrator" when selecting the role.
  

Meanwhile, you can dissolve the Family Group, and then let the new organizer send an invitation to re-establish the Family Group. Visit Leave family group or remove members (microsoft.com) for more details.

If anything is unclear, please do not hesitate to let me know.



Best Regards,

| Microsoft Community Support Specialist