Windows 10: How to Remove Old Mobile Devices

Phone Link and the Windows Settings app both show old phones that I no longer own. How can I remove these?

:)

 

Removing old mobiles from device list

Hi,

I seem to still have two very old mobiles attached to my MS Account (under the Devices menu option) but can't remove them from the device list.

Clicking on the normal "More Options" drop down selector gives only the choice of "Get Support" or "Get Accessories and Apps".

These two phones are not in use any more and the mobile numbers have since been changed.

I'd like them off my account please.

Thanks.

 

Windows Mobile Device Center error

Sync center will provide the synchronization required. You will need to reconfigure the sync. Follow these steps:

1. Windows key + X > Control Panel > Sync Center
   
2. Select Sync step
   
3. Connect your device via USB
   

Nice pic of Windows Mobile 6.5 devices. I still own a HTC HD2 and its still my favorite Windows Mobile 6.5 device

 

Remove Devices

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while removing the device from your Microsoft account as it keeps popping back after removing.



It could be possible that the device was using OneDrive with the same Microsoft account and that might be the reason you are able to see the device listed under your profile. I would suggest you to remove the device from OneDrive
and see if that helps.



You can follow the steps to remove the device from OneDrive.

1. Login to
   https://onedrive.live.com.
2. Now on the left hand pane click on PC’s.
3. Now click on the devices that are listed under PC’s and on the right hand side click on
   Remove PC.

If the issue persists, please get back to us with the results of the troubleshooting steps to assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator