Windows 10: How to remove unknown connected device in Bluetooth?

A pop up message saying that a device was added in my Bluetooth even though I didn't receive any pair request. I'm scared that I might get hack from this. I tried checking the Bluetooth settings if I can remove it from the connected devices, but I don't see it on the list. When I opened the Bluetooth from the notification window, the device shows up in the "New devices" tab. Is there a way to remove or block this device?Note: English is not my main language. Sorry if I'm grammatically wrong.

:)

 

No sound as PC is connected to a bluetooth device.

Hi Samuel,

As per your description, I understand that there is no sound in your PC as it shows that it is currently connected to a Bluetooth device which you do not recognize.

Before we proceed, I would like you to provide the information stated below:

1. Have you connected your PC to Bluetooth speakers?

2. Do you recognize the device that is connected to your PC?

3. Does the Bluetooth device display under Control Panel > Devices and Printers?



For now, I suggest that you perform the steps below and check if you will be able to remove the device in question.

To remove the device from your PC, follow the steps below

• Select Start > Settings > Devices >
  Bluetooth.
• Select the paired Bluetooth device that you want to remove > Remove device >
  Yes.

Your reply is very important to ensure that we provide the appropriate resolution. Do provide the above information so that we can proceed further.

Regards

 

Cannot use bluetooth device

1 Pairing is done in Settings, Devices
1.1 You click on Add Bluetooth or other device
1.2 You choose Bluetooth
1.3 If there is a pairing button on the bluetooth device itself then you press that now. You need to check the instructions for your bluetooth device to see how to do this - several automatically go into pairing mode when they switch on, others have a button that needs to be pressed for, say, 5 seconds.
1.4 The computer detects all available bluetooth devices and you select yours from the list. If yours is not on the list then Windows could not detect it.
1.5 It connects - pairing includes connecting
1.6 The computer sounds a buzz in the earpiece then displays Your device is ready to go and you click on Done
1.7 The device is shown in the devices list below the subheading Audio and it shows it as connected
1.8 The device should also appear in Control panel, Sounds, Playback tab
1.9 The device should also appear in Control panel, Devices & printers
1.10 {I just paired some bluetooth earphones as I typed so I could make sure these notes were correct} You use a music player and the sound comes out of the bluetooth earphones

2 If this is not happening for you then go to Contol panel, Devices & printers
2.1 Right-click on the device & select Remove device
2.2 You can now try pairing from scratch again
2.3 Several other users have reported that only removing the device with Bluetooth command line tools - BluetoothInstaller allowed them to re-pair again [see xzion's guidance below]
2.4 Yet others reported that only the KeithM code or Bungee's guidance worked for them [see below]

3 Where is this all going wrong for you?
[I assume we are definitely talking about bluetooth headphones/earphones. I understand that WiFi ones do also exist.]


4 Additional guidance -

Unpair a Bluetooth Device - TenForumsTutorials
Connect a Bluetooth device in Windows - Windows Help

Steps to completely remove a belutooth device so pairing can be done again [post #9, xzion] - TenForums
Steps to completely remove a belutooth device so pairing can be done again [post #22, KeithM] - TenForums
Steps to completely remove a belutooth device so pairing can be done again [post #39, Bungee] - TenForums
Several people registered in TenForums just to be able to thanks xzion, KeithM & Bungee. Apparently, what worked for some people did not work for others so each solution seems worth trying.


Denis

 

How to completely remove a Bluetooth device from Win 10?

Status Class FriendlyName InstanceId
------ ----- ------------ ----------
OK Bluetooth Microsoft Bluetooth Enumerator BTH\MS_B...
Unknown Bluetooth Generic Bluetooth Radio USB\VID_...
Unknown Bluetooth Generic Bluetooth Radio USB\VID_...
Unknown Bluetooth Device Identification Service BTHENUM\...
OK Bluetooth Microsoft Bluetooth LE Enumerator BTH\MS_B...
Unknown Bluetooth Microsoft Bluetooth Enumerator BTH\MS_B...
OK Bluetooth Bluetooth Device (RFCOMM Protocol TDI) BTH\MS_R...
Unknown Bluetooth Microsoft Bluetooth Enumerator BTH\MS_B...
Unknown Bluetooth Bluetooth Device (RFCOMM Protocol TDI) BTH\MS_R...
Unknown Bluetooth Generic Bluetooth Radio USB\VID_...
Unknown Bluetooth Bluetooth Device (RFCOMM Protocol TDI) BTH\MS_R...
OK Bluetooth ASUS USB-BT400

The device is not listed
this one is the one I cannot delete it and doesn't appears