Windows 10: How to report a scam

On May 28, 2025 my Computer was in lockdown mode telling me I needed to contact Microsoft to report a virus. The girls name was Patricia Williams which I new was fake . She said to contact her if we got disconnected at 801-3954 case #214849. She kept asking for my banking information. I would not give to her. I unfortunately gave her my name birthday and phone number. I finally realized after her asking multiple times for my bank information it was a scam. I feel so violated. She kept telling me hackers from 3 states were using my computer for poker and Child pornography. I was so upset. She g

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Possible scam?

Hi Thomas,

I can understand the situation you are going through. To help you further, we need the following information.

• Which Microsoft website have you visited?
• What is the phone number that you have contacted?
• What is the make and model of the computer?

I suggest you to refer to the links for more information on possible scams.

Avoid scams that use the Microsoft name fraudulently

Microsoft security help and learning

HOW TO: Report the Microsoft phone scam

http://blogs.microsoft.com/cybertrust/2014/09/18/how-to-report-the-microsoft-phone-scam/

@ bhringer, thank you for bringing this to our notice.

Please get back to us with the above information.

 

How and to whom I report scams on my computers?

You should report all scams to the local police. They can advise you of the next step to take.

 

how to report a scam

• In the United States, use the
  FTC Complaint Assistant form.
• In Canada,
  the Canadian Anti-Fraud Centre can provide support.
• In the United Kingdom, you can report
  fraud as well as
  unsolicited calls.

Tech Support Scams – Help & Resource Page

https://blogs.microsoft.com/microsoftsecure/2014/09/18/how-to-report-the-microsoft-phone-scam/

Beware of Phony Tech Support Scams

Tell
Your Relatives: No, Microsoft Won’t Call You About Your Computer

The
“Tech Support” Scammers Called HTG (So We Had Fun with Them)

Fake Tech Support Scams – video from the MS Digital Crimes Unit