Windows 10: How to rescue my files from a blue screen of death laptop?

Discus and support How to rescue my files from a blue screen of death laptop? in Windows 10 Gaming to solve the problem; I have bought a new laptop as my old one is like 9 years old. My old one has a blue screen of death. I went back to a previous restore point on it and... Discussion in 'Windows 10 Gaming' started by Endrit Syla, Apr 29, 2023.

  1. ENDRIT SYLA
    Endrit Syla Win User

    How to rescue my files from a blue screen of death laptop?


    I have bought a new laptop as my old one is like 9 years old. My old one has a blue screen of death. I went back to a previous restore point on it and no browsers worked so restarted and blue screen of death popped up and cant fix it. I do not care much about fixing it unless I have to but I want to prioritize transfering my files to my new laptop if I can. I can connect the old to my new laptop but not sure what to do.What I've tried / problems:- Stop code: CRITICAL PROCESS DIED- Safe mode: Failed to enter- Restore point: "You must always restore the drive that contains windows. Restoring oth

    :)
     
    Endrit Syla, Apr 29, 2023
    #1
  2. RYAN PAG
    Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors

    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Apr 29, 2023
    #2
  3. JOHN SARC
    John Sarc Win User
    Blue Screen of Death

    We appreciate the information.

    To get better assistance in resolving Blue Screen of Death, we suggest that you get in touch with our
    Answer Desk as it has the experts and advanced troubleshooting steps regarding this issue.

    Regards.
     
    John Sarc, Apr 29, 2023
    #3
  4. NACHAPPA C K
    Nachappa C K Win User

    How to rescue my files from a blue screen of death laptop?

    Blue Screen of death

    Hi Cruize,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. Let me help you in resolving the issue.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Are you able to boot to the desktop?
    • What is the exact error message you get on the screen?
    I would suggest you refer to the following Microsoft article on
    Troubleshoot blue screen errors and check.

    Resolving Blue Screen errors in Windows - Microsoft Support

    Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
    Blue Screen of Death (BSOD).

    Redirecting

    Keep us posted on Windows related queries and we will be happy to assist you further.
     
    Nachappa C K, Apr 29, 2023
    #4
Thema:

How to rescue my files from a blue screen of death laptop?

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