Windows 10: How to resolve this blue screen

Stop Code:" DRIVER_IRQL_NOT_LESS_OR_EQUALWhat Failed: portcls.sys

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Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Blue Screen

Hi CreeperFarts,

It is possible that the issue is caused by a hardware issue or an outdated driver. For us to effectively know the reason behind this, kindly provide the information we need below:

• Are you facing this problem with a specific program?
• Have you made any changes on your computer prior this issue?
• Have you installed the latest drivers on your computer?

In the meantime, we suggest that you follow the troubleshooting steps on this
link about Resolving stop (blue screen) errors in Windows 7.

Update us on the result so we can further assist you.

 

Blue Error screen not going away

Hello,

For us to provide an accurate resolution for the issue that you are experiencing, kindly elaborate the issue by answering the questions listed below:

• Did you receive a stop code when you experienced the blue screen error?
• Were there any changes on your computer like updates or software installed on your computer before this happened?

For initial troubleshooting, we suggest that you visit this
article. From there, you'll see troubleshooting steps to resolve BSOD issues.

We'll be waiting for your reply.