Windows 10: how to restart Microsoft Remote Display Adaptor

I connect the remote desktop by RDP, and forbidden the Microsoft Remote Display Adaptor to run OpenGL appthen I re-conncet the remote computer, but the computer screen is black like this. How to re-start the adaptor or re-connect the computer remotely? Please Help.



:)

 

Microsoft remote display adapter

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern, as you are unable to update Microsoft remote display adapter of a remote computer.



In this scenario, we would suggest you to update the concern PC and it should install

August 30, 2019-KB4512941 as it addresses an issue that displays a black screen when you use Remote Desktop to connect to a machine running Windows 10, version 1903. Along with the Windows updates, please
update the display driver of the remote desktop.



If the issue persist after the update, then we would suggest you to uncheck the box beside Persistent bitmap caching in Remote Desktop Connection for the remote desktop.









Let me point you in the right direction, where you would get the appropriate help for this issue. I would suggest you to post your query in

TechNet forum, where we have experts and support professionals who are well equipped with the knowledge on Remote Desktop connection to assist you with the appropriate troubleshooting steps



Aditya Roy

Microsoft Community – Moderator

 

Microsoft Wireless Display Adaptor - won't play video/audio

Hi Jake,

Welcome to Microsoft Community and thank you for posting your query.

For the issue with Sound try the below steps and check if this helps in resolving the issue.

Let’s try simple methods and check if this helps in resolving the issue. Follow the below steps.

Method 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below method.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on
  Next button.
  

If the issue still persist, try the below method:

Method 2.

Step 1.

I suggest you to uninstall the sound driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Audio input and outputs to expand, right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the restart the computer. If should automatically installed the driver.
  
  If the still persist, try the below steps.
  

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Audio input and outputs and right click on it and
  update the software.

If the above methods did not help to fix the issue, try the below method.

Method 3.

I recommend you to go to the computer manufacturer website and download the latest updated sound adapter for Windows 10 and install the same. If the available driver is not for Windows 10 try installing the driver in compatibility mode.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

For the issue with Netflix, I recommend you to uninstall and re/install the Netflix and check.

• 
  Go to settings and click on system.
  
• 
  Click on App & features and click on the Netflix and
  uninstall it.
  

Also, I suggest you to go to the below link and try updating the Microsoft Wireless Display Adapter

https://www.microsoft.com/hardware/en-us/d/wireless-display-adapter

Hope this helps. Keep posting us with the status we will be glad to help you.

 

Multiple issues with display adaptor (I think)

Hi Artur,

Thank you for posting the query on Microsoft Community.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

It indicates that driver related to Graphics Card stops responding or malfunctioning. Try the below steps and check if they helps.

Method 1:

You may update the Graphics card drivers from Device Manager manually and check if this helps.

a) Open run command by pressing Windows key + R and type “devmgmt.msc” (without quotes) and hit Enter.

b) Spot and expand the “Display Adaptor”.

c). Right click on the Graphics card driver and select “Update Driver Software”. Once this is done, restart the computer to check the problem fixed. If it doesn't fix the issue, then Right click on the same driver and select “Uninstall”
then restart the system and let the system install the driver automatically on Start.

To troubleshoot Microsoft Edge I suggest you to follow the methods and check if it helps:

Method 2:

Refer to these steps to open Edge using InPrivate option.

Run the Edge using InPrivate option and check the issue status.

• 
  Open the Edge, then click on more options (...)
  
• 
  Click on New InPrivate window.
  

Method 3:

Refer to these steps to clear the browsing data.

Reset the Edge by clearing browning data and check if that helps you.

• 
  Open the Edge, then click on more options(...)
  
• 
  Click on Settings, then click on clearing browning data.
  
• 
  Select all, then click on Clear.
  
• 
  Restart the Edge and check the issue status.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help