Windows 10: How to restore a "false positive" trojan file?

Hello.
I have a file that windows defender sees as a thread, it thinks it is a trojan. It has the file in quarantine, and I have a choise to either Restore or Delete it.
I know for sure that the file is NOT a trojan, but I can't get Defender to restore it. I have disabled real-time protecion and all the other settings on that page in settings, but it will not restore the file. When I select "Restore", a blink of HDD-led, and that's it. The file is NOT restored. What to do?

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Got it. I used this method to restore the file to a different path, and it worked:

Use MpCmdRun.exe to recover the quarantined files to a different location. I created an empty folder named "DefenderRecovery" in C:\ and then ran the command "MpCmdRun.exe -Restore -All -Path C:\DefenderRecovery".

:)

 

Trojan horse false positive on v0.26 installer?

Odd, but I would say its most likely a false positive. Hardware tools do this because of the nature of what the program does.

 

False Positive - Rundas!plick Trojan

We have a small "exe" that we use extensively at "Return to Misty Moorings" This is for our "Season Switcher". When the program is run, the software is quarantined as a Rundas!plick Trojan. There is no Trojan or any other problem with this software, Malwarebytes
and Spybot both show it does not have a problem. But every time our users try it with Defender, it is "quarantined". This is giving our site and our efforts for our fans a bad name from Microsoft's false positive. The program can be found at:

Return to Misty Moorings - NOTAMS

The "solution" from the Microsoft "help" chat was to "Turn off Windows Defender". That we can do and I can tell my thousands of followers on the site that this is Microsoft's suggestion (not a very good marketing idea). We need someone on the Defenders
team to get our software "CLEARED" so this does not keep showing up as a Rundas!plick Trojan.

Please tell us who to contact or what needs to be done next.

Doug Linn/RTMM

 

database of malware producing false positives or false negatives

Many months ago I communicated with Malwarebytes about a trojan that was detected by Defender that was not detected by Malwarebytes. They indicated that Microsoft Defender is likely a false positive and to wait weeks or months for Microsoft to update their
database. To date the Defender continues to detect a trojan that is not detected by Malwarebytes.

Defender does not detect any malware on quick scans. However on full scans it detects this trojan that is not detected by Malwarebytes.

How does an end user determine whether one antivirus program is producing false positives or false negatives?