Windows 10: how to restore camera , bluetooth and fingerprint after update to windows 11

hello i just update from windows 10 to windows 11 on my labtop and the camera , bluetooth and fingerprint no longer work i think that it was missing drivers but i install the drivers and it dosent work i try to use driver easy app and it says that bluetooth , camera and fingerprint are unplugged i try to fix the problem but nothing works is there any one face this problem after update or i just have to return to windows 10 again

:)

 

No bluetooth after system restore

Thank you for your reply.

I mean I have used a Windows system restore point. I tried restoring bluetooth with commands in CMD (sfc/scannow; DISM /Online.....) and by updating and uninstalling devices in the device manager. Update did not work. Uninstalling bluetooth devices made Bluetooth disappear out of the hidden devices list.
All my steps I took worked but did not change anything in my bluetooth device list.

I am using the bluetooth of my mainboard. MSI Z370M Gaming Pro AC
My guess would be, that disabling the bluetooth network adapter before using a system restore point, disabled Bluetooth after using the system restore point.

In the device manager I get this message in the USB Device list for a unknown USB Device:
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.

 

We couldn't find a fingerprint scanner/camera Windows Hello

Hello, I'm experiencing some issues while trying to enable the Windows Hello login via camera and fingerprint. Basically I have this Windows 10 21H2 joined to a domain, and using administrative creds I've enabled the registry keys to enable Windows Hello and PIN login.

Unfortunately I'm not able to use the Hello camera or fingerprint despite the device is Windows Hello compatible (HP Elitebook G8). I've tried all the suggestion reported on the tutorials but still no luck, I have the error: We couldn't find a fingerprint scanner compatible with windows hello fingerprint On both camera and fingerprint. Both devices are recognized properly via devmgmt. Do you have any suggestion? Thank you!

 

No option for fingerprint scan login

Hello,

Thank you for contacting Microsoft Community.

We're sorry to hear the inconvenience you have experienced.

• Download the
  Hardware and devices troubleshooter. In the
  File Download dialog box, select Open and follow the on-screen instructions.
  
• If the fingerprint reader isn’t working, detach and reattach your Surface Pro 4 Type Cover with Fingerprint ID from your Surface Pro 4 and try using the fingerprint reader again.
  
• If reattaching your Surface Pro 4 Type Cover with Fingerprint ID doesn’t solve the problem, try typing or using the touchpad. If neither the keyboard nor the touchpad on your Cover works, see
  
  Troubleshoot your Surface Cover.

If the IR camera or the fingerprint reader still aren’t working:

Step 1:
Sign in to your Surface using a different method (such as a PIN or password).

Step 2:
Remove the scan of your face or fingerprint and set up a new scan, following the steps in

Windows Hello doesn’t recognize your face or fingerprint, and there is an error message.

Step 3:
Sign in using Windows Hello.

If you still can’t sign in using Windows Hello, you may be having a software issue. How to fix software issues

• Make sure you have the latest Surface and Windows updates installed. To learn how, see
  
  Install Surface and Windows updates.
• If the IR camera or fingerprint reader worked previously, run a system restore. To learn how, see
  
  Restore or reset Surface Pro or Surface 3.
  
• After a system restore, if the IR camera or fingerprint reader still isn’t working, reset your Surface. To learn how, see
  
  Restore or reset Surface Pro or Surface 3.
  

If the IR camera on your Surface or the fingerprint reader on your Surface Pro 4 Type Cover with Fingerprint ID still isn’t working,

contact us.

Keep us posted if you require further assistance.