Windows 10: How to restore headphone detection?

My Windows laptop does not detect when I insert headphones into the audio jack. It used to detect the headphones when I insert the jack and it would display a dialog box asking me to confirm which type of device was connected. But then I decided to let Windows update my system. That was a mistake because now it doesn't detect the headphones. The Microsoft motto must be "If it ain't broke, break it."I've run the troubleshooter and that didn't help . I chatted with Microsoft help and they said to update the Realtek drivers. I did and that didn't help. Headphone technology has been around

:)

 

Headphones Not Detected

Wasn't sure what topic to put this under.

Windows 10 refuses to detect my headphones from my headset. The mic is fine. The computer even recognizes when I plug the headphones of the headset in. But it refuses to detect them. I can go into my Sound in Control Panel all day, and there will NEVER be any
headphones in that list. So, no, I cannot click headphones, just making that clear before someone suggests clicking on headphones.

How do I force Windows 10 to detect the headphones that I have plugged in, so that they will work? The jack is working fine. When I plug them in it gives me the pop-up letting me know that I plugged something into the jack. But that's the end of it. It will
not detect the headphones. Nothing comes out of them. There are no headphones in the Sound list. There is nothing. Nada. Zip. Zero. Zilch. Why does it register something is plugged in and then refuse to detect it?

Someone please figure out why Windows 10 simply cannot detect headphones and help me fix this so I can use my headset.

 

No Speakers or Headphones detected

Hi,

This issue may have been caused by a corrupted Audio driver or defective audio port.

To better understand this concern please answer the following questions:

• Are you still able to play music using a built-in speakers?
• Have you tried using other headphones or external speakers?

We also suggest that you run audio troubleshooter by following these steps:

• Type "troubleshooting" on the search box.
• Select Troubleshooting on the result.
• Click View all.
• Choose Playing Audio then follow the instructions.

If you need further assistance, don't hesitate to post back.

 

Headphone Connection

Hello,

Thank you for your interest in Windows 10!

I understand that the headphones are not working when you connect then through the jack on your Windows 10 operating system. I will certainly help you with the query. I would appreciate if you could help us with more information

• 
  Have you checked plugging the headphone to a different jack on the same computer?
  
• 
  Have you checked if any other sound device work fine when plugged to the problematic jack?
  

This issue might be occurring due to incompatible drivers or broken jack. There might be a possibility that the headphone is not compatible with windows 10 operating system. Hence I would suggest you to follow the below mentioned
steps and check if that helps.

Method 1:
Hardware and devices troubleshooter

The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. I would suggest you to run this troubleshooter to check if there is any issue with
the display adapter. Refer top these steps:

• Open Control Panel
• Click on Troubleshooting and select the view all option on the left pane.
• Click on Hardware and devices troubleshooter and follow the prompts.

Try method 2, if the issue persist

Method 2: If the Hardware and Devices troubleshooter do not fix
the issue then I would suggest you to uninstall the drivers and reboot the computer to get the updated drivers installed for the headphone. Please follow below mentioned steps:

• Open Control Panel
• Click on Device Manager and select the audio input and output drivers
• Right click on driver that appears after plugging the headphone and click on uninstall
• After uninstalling, unplug the headphone and restart the computer
• Plugging the headphone again and the computer will detect the updates drivers automatically.
  

Now check if the headphones work on the computer or not.

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.