Windows 10: How to restore Windows 10 On MS Laptop after Blue Screen Error without BitLocker Recovery Key

Hello Everyone, Thanks for reading this. I have a blue screen fatal error on my laptop bouth in 12/2021, running on MS 10, since about 2 weeks. Have tried all of the obvious options under troubleshooting, such as finding a stored system version to completely restoring the device - nothing works. The worst thing is that I never set up a BitLocker password, which is the first thing the system always asks me for. Any adive on how to get this laptop running again? Thanks and Best,Roland

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Bitlocker screen not opening even with recovery Key

Hi,

I am using HP laptop with windows 10, suddenly I saw bitlocker blue screen asking for recovery key. I have recovery key, but when i Key in the recovery key and press enter, the laptop goes to automatic repair mode and restarts with the same bitlocker screen. If i try Press ESc for more recovery options, i get Windows Stop Error and the laptop restarts. Even though i have recovery key from my MS account, i am unable to stop this screen. PLease help.

 

bitlocker recovery key

Hi Shafeeq,

Please find my answers to your questions below:

1. Are you not able login to your computer due to BitLocker Recovery Key? - Yes, I am unable to even start my laptop unless I enter the recovery key.
2. Did you ever setup BitLocker Recovery Key on your computer? Nope
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key? Yes. I have a microsoft account and am able to login usually. But i am unable to login when I try to find the bitlocker recovery key.
4. Are you using Windows 10 Home or Windows 10 Professional? Windows 10 Home

When I on my laptop, there is a blue screen that asks me for bitlocker recovery key. I have tried asking my laptop company (Lenovo) and my institution both but no one has any answer to this. I have my bitlocker recovery ID number if that can help me find
the recovery key.

Waiting eagerly for a response.

Thanks, and regards,

Shweta

 

Windows 10 Mobile Bitlocker Recovery Key Blue Screen


A couple of weeks ago I posed a question HERE regarding how to tell whether Windows 10 Mobile device storage was actually encrypted and if so where were the recovery keys stored. The good news, is that the device storage is indeed encrypted when turning 'Device Encryption' on. The bad news is that I still don't know where the recovery keys are stored and it can permanently lock you out of your device.

Earlier I reset a Lumia 630 running Windows 10 Mobile 10586.36 (Settings > System > About > Reset Phone) and when it restarted I was faced with a blue Bitlocker Recovery Key screen. The problem being, that it's a Desktop Bitlocker Recovery screen and as this is a mobile device it's completely useless as you can't do anything with it, it just locks you out of the device. Hard-resetting the phone (Volume Down and Power buttons) doesn't work either, it just reboots the device to the Bitlocker screen again.






All is not lost though, as it's possible to Flash the phone back to the original OS by running the 'Windows Device Recovery Tool'. When connecting the phone to the PC and running the Device Recovery Tool, the tool doesn't recognise the device though with it in it's Bitlocker Recovery state and just shows the Firmware and OS as 'Unknown'. So you then need to click on the 'My Device Was Not Detected' button and follow the on-screen prompts. After a few restarts, it will then flash the phone back to the original Windows 8 OS. Bit of a pain, but at least not totally bricked.






I'm not sure why resetting the phone triggered the Bitlocker Recovery Screen, as I've also reset a Lumia 640 and that didn't trigger the Recovery Mode. The only differences is that I'd unlocked the 630 from it's mobile carrier and also it didn't have a SIM card or internet connection when I reset it. Other that than they were identical, so rather strange.