Windows 10: How to solve WHEA_UNCORRECTABLE ERROR blue screen on PC

Hi guys, I've had a recurring problem on my gaming PC where the PC will freeze up, show a blue screen with the error code WHEA_UNCORRECTABLE ERROR and then crash and restart. This is occasionally followed by an error message saying that my CPU Fan has recorded overheating and take me to the BIOS screen on restart although this is not always the case.

This often happens on specific games, although it can happen at any point some games seem to cause this to happen far often. These games are not necessarily the most hardware intensive games and for example my PC can run The Witcher 3 on max settings fine but could then crash while playing Europa Universalis 4 or a total war game.

The PC is an older PC which ive had since I was younger but kept and upgraded over time. I didnt play it for a couple of years while I was at uni but think the problem might have started before then, although I dont remember it being as bad.

So far I've tried updating my BIOS, replacing my CPU fan, updating graphics card drivers and all other hardware drivers through the device manager. I appreciate that more information is probably needed to support me to fix this although I figured rather than overload everyone with the information it could be easier if people could ask me for what information they might find helpful. PC is not overclocked and all BIOS settings are set to default. Specs are as following:



Windows 10 pro

Motherboard: ASUS Z97-Deluxe/USB 3.1

Processor: Intel i7 4790k. Originally installed with the CPU fan which came with the processor but when I started seeing the CPU fan overheat messages on reboot I replaced it with an Arctic Freezer i13 X and replaced the thermal paste, although this does not seem to have fixed the problem.

RAM: 16GB

Graphics Card: Nvidia GeForce GTX 980

Storage: Samsung SSD 970 EVO 500GB.



Please let me know if you need any more system specs

:)

 

W10 Crashing with BSOD error: WHEA_Uncorrectable Error

Hi John,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will help you in solving the issue.

As per the description, the issue might be with faulty hardware. For better assistance I would like to ask if the issue persists only while using the DVD drives.

I suggest you to run the Hardware and Devices troubleshooter from the steps below:

• Click on the Start button, and type “Troubleshooting” on the search bar.
• Click on “Hardware and Devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

Also, suggest you to follow the steps below:

• Press Windows key + X and select Device Manager.
• Check if any of the driver has an exclamation mark within a yellow triangle.
• Expand the driver.
• Right click on the driver and select Update driver software.

Refer the link below for information for how to solve Blue screen errors in Windows 10.

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response