Windows 10: How to stop Media Player opening when I connect my mobile phone

I have a Samsung A5 2017 model mobile which I have been using to download photos that I've taken...been using it in Windows 10 on same P for several years...now after a fresh install of Windows 10 Home 21H2 Build 19044.2130 when ever I plug my mobile in...up pops the Windows Media Player...I don't want to use it, I never have...all I want is to be able to use Explorer to browse to my Pics folder on the phone and download selected pics.How do I stop Media Player from taking over?

:)

 

Media Player Errors - Stops playing

Hi Donald,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if issue persists.

Method 1: Windows Media Player Settings troubleshooter

I suggest you to run the Windows Media Player Settings troubleshooter, please refer to the steps below:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Windows Media Player Settings troubleshooter.
  

Method 2: Reinstall Windows Media player

I suggest you uninstall and reinstall the Windows Media Player and check. Refer to these steps:

• 
  Press Windows Key +X, select Programs and Features.
  
• 
  Click on Turn Windows features ON or OFF on the left panel.
  
• 
  Expand Media Features and uncheck the box against Windows Media Player.
  
• 
  Click OK and restart if prompted. Follow the same procedure and check the box against Windows Media Player to reinstall.
  
• 
  Check if issue persists.
  

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

Windows 10 Media Player stops and starts at random

Hi,

To isolate your concern, we'll need the following information:

• Do you get an error message when it stops?
• Is it only happening when using Windows Media Player and Groove Music?

If yes, we suggest you to run Windows Store Apps Troubleshooter and Windows Media Player Settings Troubleshooter. To do so, follow the steps below:

• Press Windows key.
• Type Troubleshooting.
• On the left pane, click View all.
• Click Windows Store Apps to troubleshoot Windows Store Apps and click
  Windows Media Player Settings to troubleshoot Windows Media Player.
  
• Follow the on-screen instructions.

Let us know how it goes.

 

Media Player suddenly stopped syncing with my android phone

Hi Tasha, thanks for your question. I'm Graeme, a Microsoft Community expert and fellow user.

If your phone has stopped syncing with Media Player, I'd recommend a few troubleshooting steps:

- Firstly, try rebooting your phone and trying again.

- Try a different USB cable to connect your phone to your laptop.

- Try resetting Windows Media Player with the following steps:

- Click Start and type "apps & features".

- Select Apps & Features.

- Find Media Player in the list and select it.

- Click Advanced Options

- Click Reset.

- With your phone plugged in, try reinstalling the USB driver in device manager:

- Press Windows Key+X and choose Device Manager.

- Find your phone in the list.

- Right-click it and choose Update Driver.

- If that doesn't work, try uninstalling it and then scan for hardware changes to reinstall the driver.

If none of the above helps, please let me know and I'll see what else we can try! Thanks!