Windows 10: How to stop wired mouse scrolling jumping up and down ?

can someone help me to to get scrolling to be normal ?

:)

 

Mouse Scroll Jumps

Hello Nate,

It is possible that the Vertical Scrolling is set to a higher numeric value. To assist you with your concern I would suggest checking the Vertical Scrolling to isolate the issue. Just follow these steps to isolate the issue.

• Press the Windows key and go to Settings.
• Click Devices and go to Mouse.
• Click on Additional mouse options.
• Click on the Wheel tab.
• Put a bullet on Roll the wheel one notch to scroll and change the numeric value to 2 or 3 (Depending on your preference.)
• Click Apply, then OK.

Check if this will resolve the issue.

Let us know how it goes.

Regards.

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Wired Mouse jumps in the opposite direction when scrolling

Hi Jason,

This can be due to a recent change in the configuration of your device.
To help us determine the appropriate troubleshooting steps that can resolve your concern, we would like to ask the following questions:

• Have you tried to use your mouse to a different computer? If yes, did you encounter the same concern?
• What is the make and model of your mouse?
• Have you made any recent changes before you encountered this issue?
• What troubleshooting steps have you done so far to resolve your concern?

In the meantime, we recommend that you unplug the device and use another USB port to reconnect your mouse. If the issue still persists. We suggest that you uninstall the device through device manager. To do this, follow the steps below:

• In the Search box, type DeviceManager and press
  Enter.
  
• Click on Mice and other pointing devices.
• Right-click from the device and click on Properties.
• Go to Driver tab and select Uninstall.
• Restart your computer for the changes to take effect. Note that Windows 10 includes the native drivers of your mouse. It will be reinstalled automatically.

We look forward to your response.

 

USB Wireless Mouse Scroll Jumping

Recently, on Windows 10, when attempting to scroll the page will sometimes jump up, then down when I am scrolling. I am using a new Gear Head Wireless USB mouse, which in the past as worked perfectly well. I have tried solutions previously listed on the
web (cleaning the sensor, turning down the amount of lines that will be scrolled), and so far, nothing has worked. Any advice?