Windows 10: How to tell from hardware (USB PCi card) what drivers I need?

hello

I am having major issues (not working) with my USB 2 & 3 PCi cards since upgrading to Windows 10 (from Windows 7).

These cards both worked perfectly, now in Win10 I get a yellow exclamation mark in Device Manager and anything plugged into these ports doesn't work.

I assume its because I need the Win10 drivers.
I don't know who manufactured the cards anymore and don't have the user manual. I can open the PC up and inspect the cards.

Is there a way I can I see from the chipset or any other way on the card who made it or what drivers I need?

I didn't expect something as common as a USB card to not have drivers in the common Win10 updates.

I am curious to know if anyone else has had similar issues with USB cards??

thanks

:)

 

Supported? Windows 10 with USB 3.0 PCI adapter

I recently upgraded Windows 7 to Windows 10 but had to rollback to 7 since I couldn't get Win 10 to see my external USB 3.0 drives. Actually they were seen immediately following the upgrade, but after rebooting they are no longer seen.

I have a PCI card which has a Renesas chipset for USB 3.0. Using my Renesas CD, I reinstalled the drivers a couple of times. Device Manager indicated that my USB controller had up to date drivers but that there was no PCI driver for my card. Also, there
was no rollback driver option for USB or PCI -> it was working immediately following the upgrade.

Also, I wasn't able to see all of the options I saw on Win 7 when I used the installation CD. Normally when inserting the CD I get the option to install a PXI version of the card or a 2-port PCI version of the card. Now I just get a message that said old
drivers were deleted and new ones were installed.

I checked the website of Renesas but didn't see any Win 10 USB 3.0 drivers. So, before I give Windows 10 another shot I'd like to know if there are any USB 3.0 PCI cards which have been deemed to be compatible with the OS for use with external HDDs. I looked
around online but didn't find any that listed drivers beyond Win 8.1

My USB 3.0 external drives are WD Passport which are bus powered. Since my PC is old it only has native USB 2.0, so I need a USB 3.0 PCI adapter card.

What USB 3.0 PCI adapter card can I go out and purchase and expect to have it work with my PC?

-

 

Windows 10 decided Memory Card Slot is a USB port, can't update driver or read cards.

As you were previously informed, the card reader IS a USB device. The fact that you can't readily remove it and reinsert it isn't evidence to the contrary. Because (a) the cards will work properly in a different computer and (b) the system is telling you
that there's a hardware problem, it means that there's a hardware problem.

 

Regarding your thread title,

How to tell from hardware (USB PCi card) what drivers I need?

I would use the hardware ID's to figure that out,





From those you get a Vendor and Device ID,

Code: PCI\VEN_13F6&DEV_8788&SUBSYS_84671043&REV_00[/quote] Those 4 characters can then be input here,

PCI Vendor and Device Lists





Which will almost always give enough info to find the drivers you need.

 

Great - thanks for the advice

Those 4 characters can then be input here,

PCI Vendor and Device Lists





Which will almost always give enough info to find the drivers you need.[/quote]

 

You're welcome, if you have any trouble you can post the hardware ID's and I'm sure we can find something for you.

 

Hi Derekimo

Thanks for the help, but I have 1 more question.

I looked up the hardware ID, but then struggled to find a driver. (Its a Via Tech USB card & Via's website does not have drivers for USB cards that I can see).

1) Vendor 1106 & Device ID 3104
2) Vendor 1106 & Device ID 3038

Anyway you can point me to a Windows10 driver that will work?

Thanks

 

Have you tried running Windows Update? You can always Google the brand and model of the card to find Windows 10 drivers, if they exist. PCIDatabase.com will either have links to the drivers, or give you the name to use in Google.

 

Many Windows 7 Drivers also work in Win10