Windows 10: How to trigger reset for User

We have a user that cannot reset their password, they have tried office.com forgot password and we tried to reset a password reset via portal azure AD, no matter what method we do and no matter what kind of password we put 12-14-16 characters it does not take the password reset. We have used all methods of password compliance methods as well with no luck. His account is not locked on AD either. Thanks

:)

 

Current active users that are friends

The other reason I suggested this is that users can add characters to their username that are not alphanumeric (e.g. user*). This confuses things somewhat when looking at the list.

 

Other Users-PW Reset

Hello,

I request you to try the steps below:

• Press "Windows" + "R" on the keyboard.
• Type "netplwiz" and press Enter key.
• Select the user account and click on "Reset password"
• Enter the new password.

You may also see the data of all the user accounts by following the steps below:

• Press "Windows" + "R" on the keyboard.
• Type ".." and press Enter key.

I hope this helps you. If you have any further queries, feel free to contact us. We will be happy to help you.



Thank you.

 

User.000 issue after updating to 1909

I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

I followed the multiple suggestions from Brink and others:

• Rebooted at least 6 times
• Enabled hidden Administrator
• Booted into Safe Mode
• Changed ProfileImagePath
• Tried to rename c:\users\User but couldn't because a file was still in use
• Copied all data from c:\users\User.000 into c:\users\User
• Rebooted and had temporary profile
• Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
• Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
• Removed each update that was installed individually and rebooted after each update removal - profile state never changed
• After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
• Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

Any suggestions are greatly appreciated!