Windows 10: How to troubleshoot setupdiag flash

Microsoft setupdiag software is used to troubleshoot failure to upgrade Windows.

https://docs.microsoft.com/en-us/win...rade/setupdiag

Clicking on the download setupdiag link after download windows displays choices for open or save.

Clicking on open > displays a flash and no setupdiag results

Clicking on save > right click on setupdiag > run as administrator displayed the first time the results in the administrative command prompt box and an immediate close. There was no time to look at the post except that it had found 1 item.
All additional run as administrator displayed flashes with no setupdiag results

The setupdiag software had been run earlier this year.
And there are old log files with results.

Changing the directory altered the flash.

These were the results from March 2019

Code:

These were the results from September 2019:

Code:

All setupdiag runs now display a flash.
Changing the directory produces results within the administrative command prompt box that are visible without an immediate close after it completes the results:


Code:

The results that were displayed were dated March 2019.

The March 2019 results had displayed no problem in the earlier code box.
The September 2019 results had displayed a problem in the earlier code box.
Somehow the software has scanned the March 2019 panther logs and displayed problems from September?

How come the setupdiag software does not work properly without changing the directory?


Code:

Running setupdiag in clean boot or safe mode did not change the flash.
Only changing the directory changed the flash.



How do you troubleshoot the directory problem so that the link in
https://docs.microsoft.com/en-us/win...rade/setupdiag
can be clicked and it runs the software without a flash and displays results without having to change the directory?

:)

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Adobe flash player plugin has crashed

Can you please confirm that you followed the original suggestion to cleanly remove and then reinstall Flash Player, as suggested in Reply #5?

If you have done that and have disabled hardware acceleration, then the next steps might be to try some of the suggestions here:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Flash Plugin - Keep it up to date and troubleshoot problems

Thanks,
MM

 

New FF - passwords


Hi:

If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

Troubleshoot Firefox issues using Safe Mode | Firefox Help

• Please report back and let us know the outcome, as it will dictate the next steps.
• Also: please tell us what AV/AM/firewall programs are you running on this system?

Thanks,
MM