Windows 10: How to troubleshoot Windows 10 Updates [VIDEO]

Your device may not be able to update to the latest version of Windows 10 for a few reasons. The following tips can help you pinpoint the issue affecting your device. **Before you begin, make sure your device is plugged into a power source and connected to the internet. Then, try the steps listed below to get your PC to update.


1. Free up some drive space so you can run updates

Make sure that your device has enough space. Your device requires at least 16 GB of free space to upgrade a 32-bit OS, or 20 GB for a 64-bit OS. If your device has a small hard drive, you may need to insert a USB drive to update it.


How to free up drive space in Windows 10


2. Restart to apply installed updates

Many updates require you to restart your device. Save your work and close all open applications. Then, selectStart > Power, and select either Update and restartor Update and shut down.


3. Run Windows Update again

Even if you have downloaded some updates, there may be more available. After trying the preceding steps, run Windows Update again by openingUpdate & Security settings > Windows Update > Check for updates. Download and install any new updates.


4. Disconnect external hardware

Remove any external storage devices and drives, docks, and other hardware plugged into your device that aren't needed for basic functionality. Then try to run updates again and see if this resolved your issue. If it didn't, continue to the next tip.


5. Update third-party drivers

If you've added hardware to your device, check for third-party driver updates and installation instructions on the hardware manufacturer’s website. Update any drivers, then try to run updates again and see if this resolved your issue. If it didn't, continue to the next tip.


6. Check Device Manager for errors

1. In the search box on the taskbar, type device manager, then selectDevice Manager from the list of results.

2. In the window that appears, look for any device with a yellow exclamation mark next to it. You may have to select each category to view the list of devices. Select the device name.

3. Select Action, and then choose either Update driver orUninstall to correct the errors.


Windows 10 Updates troubleshooting support article


How to video


Additional Windows Update videos:


How to check for Windows 10 updates


How to schedule Windows 10 updates

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video playback issue after windows 10 update

Hi Mark,

Corrupted software and/or driver issues could be the reasons why you're experiencing problems when playing videos. We suggest that you try these steps, then check if the issue persists:

• Run the the
  Video troubleshooter. This will automatically diagnose and fix issues with playing videos.
• Update the display drivers.

Feel free to update us on the result.

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

MP4 Personal Video files lag after August 2016 update (windows 10)

Hi Nicki,

Do not worry we will help you with this issue.

Try few of the troubleshooting steps below and check if it helps.

Step 1: I suggest you to run Video playback troubleshooter and check

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Video playback options from the list.
  
• Click Next to run the troubleshooter.

Step 2: I suggest you to copy the files from your computer to another working computer and check if you are able to access them.

This will let us know if the issue is with specific files types on your computer.

Hope it helps. Update of the status of accessing MP4 Personal Video files for further assistance.

Thank you.