Windows 10: How to uninstall Dolby Access?

Every time I click uninstall Dolby Access, and it will come back. And it will restart download in Microsoft store. How to uninstall it forever?


***Moved from Windows 10 / Microsoft Store***

:)

 

Dolby Advanced Audio and Dolby Digital Plus Advanced Audio

Hi Polaris,

We appreciate you for being a part of Windows 10.

I understand that you are able to use the Dolby Digital plus Advanced Audio and not able to use the Dolby Advanced Audio.

As you get the error “Unable to start the Dolby Audio Driver. Restart the computer or reinstall the driver”, this error might occur if the driver is not installed properly or it is not up to date. I suggest you install the
Dolby audio drivers. Refer to the following article to update all the drivers available in Windows 10.

How to: Install and Update drivers in Windows
10



As the both Dolby Digital plus Advanced Audio and Dolby Advanced Audio are listed under the programs and features, you may uninstall the Dolby Advanced Audio through Programs and features.

• 
  Press Windows + X keys on the keyboard, select
  Programs and features.
  
• 
  Right click on the Dolby Advanced Audio and click on
  Uninstall.
  
• 
  Click on OK if any window prompts.
  

After uninstalling the Dolby Advanced Audio, you may reinstall it again through the setup file (If you have) or from the Dolby support.
I suggest you to refer to the suggestions provided by
Santosh_Rai on October 15, 2015 in the below thread and check if it helps you to install the
Dolby Advanced Audio drivers.

http://answers.microsoft.com/en-us/...ndows-10/341c70e8-5582-4ca7-9710-657889296a63

Note:
Please be informed that it is your wish to use the both “Dolby Advanced Audio” and “Dolby Digital plus Advanced Audio” or any one of the audio as per your requirement.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Dolby Atmos

We would like to confirm if you have check if you Dolby Atmos can be dectect by your computer?

We suggest that you check if its being detected by following these steps:

• At the bottom right side of your screen, where the Time and date can also be located, look for the
  sound icon.
• Right click on the sound icon, a smaill window will pop up with the Sound
  menus.
• Click on the Playback Devices.
• The Sound window will appear with the Playback
  tab.
• Look for Dolby Atmos to make sure that it is properly installed.

If its not on the list in Playback Devices, kindly check if its listed in Device Manager by:

• From the Start menu, type in Device Manager, then
  Enter.
• Then click the Sound, video and game controllers driver.
• Look for Dolby Atmos, then right click on it, then click
  Unintall.
• Once done, remove your Dolby Atmos device and restart you computer.
  

After your computer has restarted and your are in the Desktop screen of your computer, connect your Dolby Atmos device. It should automatically be installed in your computer by giving you prompts. Once successfully installed, kindly check if it is detected
now by you computer in Playback Devices.

We'll be waiting for your update.

 

Can't enable Dolby Atmos for headphones in spacial sound

Hi Aman,

This issue should be resolved by reinstalling the drivers on the built-in administrator on your computer. We suggest that you install the latest update for your Windows first. After you've done that, access the built-in administrator and reinstall the drivers
for Dolby Atmos. To access the hidden administrator, kindly follow these steps:

• Press Windows key + X, and select Command Prompt (Admin).
• Type net user administrator /active:yes. You should see a message that the command was successful.
• Restart your computer. You should see the Administrator account.

Note: The built-in administrator should be used for troubleshooting purposes only. Once you've reinstalled the drivers for Dolby Atmos, kindly follow these steps to disable the built-in administrator:

• Press Windows key + X, and select Command Prompt (Admin).
• Type net user administrator /active:no. You should see a message that the command was successful.
• Restart your computer. The administrator account should no longer appear after this.

Let us know how it goes and we'll assist you further if needed.