Windows 10: How to update an HID Touchscreen Driver

Discus and support How to update an HID Touchscreen Driver in Windows 10 Drivers and Hardware to solve the problem; I have a problem with my Lenovo B50-30 Touch laptop. After upgrading to Windows 10, my touchscreen driver was malfunctioned. I tried updating through... Discussion in 'Windows 10 Drivers and Hardware' started by burchland2, Nov 19, 2016.

  1. How to update an HID Touchscreen Driver


    I have a problem with my Lenovo B50-30 Touch laptop. After upgrading to Windows 10, my touchscreen driver was malfunctioned. I tried updating through Device Manager, looking through the web, including through the Lenovo site, and even trying some freeware to update the driver. None of those strategies worked. So I was wondering how to update (or repair) my driver, which was updated since July 21, 2006 (although I bought the computer in 2014). If not, I want to know if there are any compatible drivers I could download for my computer. My hardware ID is USB\VID_04F3&PID_0379. Thanks.



    :)
     
    burchland2, Nov 19, 2016
    #1

  2. Touchscreen not working/no longer reckognized

    I have the same problem. The PC says I do not have the pen and touch feature on my computer. I have a Dell 5558 laptop with Windows 10 installed. The Device Manager also does not show I have a HID compliant touchscreen option, it does show I have HID
    compliant touch pad. I also looked at hidden devices and could not find a HID compliant touchscreen driver. Is there anyplace that I can just download a HID compliant touchscreen driver? windows 10 says I am current on all updates.
     
    NewtonYuen, Nov 19, 2016
    #2
  3. Windows 10 touch screen

    Thank you for your suggestions, however windows 8 compatible touchscreen drivers made by HP do not exist for my laptop. This laptop is using the default windows HID compliant touchscreen driver that can be uninstalled and reinstalled through the device manager
    and windows updates. So there is nothing to make compatible because the windows 8/8.1/10 HID compliant touchscreen driver is the same one that I am using.

    problem remains unresolved.
     
    JamesWernerSP, Nov 19, 2016
    #3
  4. How to update an HID Touchscreen Driver

    Did you update all the drivers from the Lenovo support site (especially chipset drivers and BIOS)?
     
    ComputerGeek, Nov 19, 2016
    #4
  5. I already did that. Didn't work either.
     
    burchland2, Nov 19, 2016
    #5
  6. 1. When you say the driver failed, do you mean there is a driver error or just the fact your touchscreen isn't working? (Right click the device->Properties on the General tab. Does the Device status say "device is working" or is there an error code number?

    2. The touch screen uses the Microsoft generic driver and that driver date of 2006 is misleading. Right click the device->Properties then the Driver tab. Tell me the full driver version number? It should start with 10. as it's a Windows 10 version driver

    /* EDIT */
    Just saw THIS thread. Not sure which version you have but can also attempt driver rollback. Please note and report the driver version numbers before and after as would be curious for that info if you can do a rollback
     
    ComputerGeek, Nov 20, 2016
    #6
  7. 1. There is no error, but there is only one USB Input Driver, which is pretty unusual since my touchscreen only works on one side.

    2. My full driver number is 10.0.14393.351, and my (full) hardware ID is USB\VID_04F3&PID_0379\6&277ce15b&0&1, just in case you also need that.
     
    burchland2, Nov 20, 2016
    #7
  8. How to update an HID Touchscreen Driver

    So if we google that driver version number you'll see it's part of the latest version/build of Windows 10 just released last October
    Windows 10 PC build 14393.351 now rolling out to the general public

    Did you try the rollback? (per the Edit I added in my last post). That user post would seem to indicate that latest driver version is the one with a bug.
     
    ComputerGeek, Nov 21, 2016
    #8
  9. The rollback option (or button) is grayed out. So there's no way to rollback to the previous version of the driver. And it is an HID (Human Interface Device) Driver, so I could not find it anywhere online.
     
    burchland2, Nov 24, 2016
    #9
  10. There is no rollback. Also after I reinstalled the driver, although everything seemed like it solved my long-termed problem, I still have a large (theoretical) dead spot on the left of my screen. Emphasis on "theoretical". Only the right of my touchscreen works.
     
    burchland2, Apr 5, 2018
    #10
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How to update an HID Touchscreen Driver

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