Windows 10: How to use headset as an output and input device at the same time?

My pc has 4 jacks, 1 for a headset, 1 for a microphone and 2 for external devices I think it’s called a line-in. My headset has a microphone attached and I’m wondering what jack should i put it into? When I put it in the headphone jack, I can’t use the mic and when I put it in the microphone jack, I can’t hear anything. Is there anyway to use my headset for listening to my pc and using the mic without buying any connector cables? When I plug into the headphone jack, it comes up on output devices, but for input devices nothing shows. When i plug into the microphone jack it comes up on input d

:)

 

No input device found, output device not working.

I've only received this computer today, and so far the default input and output devices have not been working at all. With only the output (not input) device on my headset working.

 

My headset output works but input stops working

So I'm using a Roccat Khan Aimo headset. Worked perfectly on windows10. Since using windows 11 it hasn't worked properly.

I've scrolled through all suggestions and changes and nothing has worked. When I disable the effects on my output of the headset the input stops working. Vice versa at times. I'm struggling to find a solution.

My headset uses a USB connection. My headset shows up on all of my settings, but just doesn't want to work.

 

Output Device for JBL Headset Keeps Disappearing

Hi

Welcome to Microsoft community.

It sounds like you're experiencing a common issue where the output device, in this case, your JBL Quantum 400 headset, intermittently disappears from the sound settings. This could be due to driver issues, conflicts with other software, or even problems with the USB connection itself. Here's how you can troubleshoot this problem:

1. Check USB Connection:
   
   • Disconnect the headset and reconnect it to a different USB port. Sometimes the problem is with the USB port itself.
     
   • If you're using a USB hub, try connecting the headset directly to the computer.
     
2. Restart Windows Audio Service:
   
   • Press Win + R type services.msc and press Enter.
     
   • Find "Windows Audio" in the list, right-click it, and select "Restart."
     
3. Update Headset Driver:
   
   • Go to Device Manager (right-click on Start and select "Device Manager").
     
   • Expand "Sound, video and game controllers."
     
   • Find your JBL headset, right-click it, and select "Update driver."
     
   • Choose "Search automatically for updated driver software."
     
4. Reinstall Device:
   
   • In Device Manager, right-click on your JBL headset and select "Uninstall device."
     
   • Disconnect the headset, restart your PC, and then reconnect the headset. Windows should attempt to reinstall the device.
     
5. Set Default Device:
   
   • Right-click the sound icon in the taskbar and select "Open Sound settings."
     
   • In the Sound settings, under "Output," make sure your JBL headset is selected as the default device when it appears.
     
6. Disable Audio Enhancements:
   
   • In Control Panel > Sound > Playback, right-click on your JBL headset and select "Properties."
     
   • Go to the "Enhancements" tab and check the box that says "Disable all enhancements" or "Disable all sound effects."
     
7. Check Nvidia Software:
   
   • Ensure that Nvidia's software isn't automatically changing your audio devices. Check the Nvidia Control Panel for any settings that might affect audio playback.
     
8. Check for Software Conflicts:
   
   • If you have other audio software installed, such as a digital audio workstation or a virtual audio cable, they might be interfering with your headset. Try disabling or uninstalling other audio software.
     
9. Check for Hardware Issues:
   
   • Test the headset on another computer to ensure the headset itself isn't malfunctioning.
     

If the problem persists after trying these steps, it may be a more complex hardware issue or an unresolved software issue. In such cases, contacting JBL support for further assistance with their specific product would be advisable.

Best regards

Derrick Qian | Microsoft Community Support Specialist