Windows 10: How to use process monitor to find out why a program is not starting?

NOTE: I might be posting this question on wrong forum if that is the case please direct me to correct forum. Thanks.


So I helped user install a security camera SmartViewer v4.9.8 Full Software from:

https://www.hanwhasecurity.com/smart-viewer.html


However, the program will not open from the desktop icon from start menu or from program files folder.

I cannot see program running in task manager.

I disabled AV, no good.

I allowed the app through Windows firewall no good.


Then I installed Process Monitor and set filter to only monitor software execute I see it running, process status: SUCCESS, but I don't see any Window.Any guidance what other tool or things I should be looking at in a process monitor for a program which won't start which may help what is preventing it from bringing user interface.





As per manual given on https://www.hanwhasecurity.com/smart-viewer.html SmartViewer does not require admin account to open it.

:)

 

How to get a program to start up on monitor 2

Hello,

You may customize your display and place the icons of the programs that you like in your preferred monitor. To help you resolve your concern, kindly follow these steps:

• Go to Settings and then click System.
• Click Display and then place your programs or icons to monitor 2.
• Click the monitor 2, put a check mark in "Make this my main display" and then click Apply.

Do let us know if you have any other concerns.

 

Boot Process

Hi,

Please suggest me a link that can explain the boot process step by step of ...

• Windows 7,
• Windows 8.1,
• Windows 10,
• Windows Server 2008 R2 and
• Windows Server 2012 R2

With Regards

InTech

 

Process running but not starting in Windows 10

Hi,

Thank you for posting your query on Microsoft Community.

I understand that you are unable to run applications on Windows 10. We will assist you to resolve the issue.

This issue may be due to application conflicts.

I suggest you to follow the steps provided below and check if it helps to resolve the explorer issue.

• 
  Press Alt+ctr+Del from Desktop.
  
• 
  Select Task Manager.
  
• 
  Under process tab, locate the apps that are running.
  
• 
  Right Click on the application and select End Task.
  
• 
  Please try accessing the application again and check if you are able to run the application.
  

If the issue persists, I suggest you to run
the program in Compatibility mode, please follow the below steps:

• Right click on the Program
• Click on Properties
• Click on Compatibility tab
• Select Run this program in compatibility mode and select the operating system accordingly from the drop down list.
  

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.