Windows 10: How to verify the call from an operator

Discus and support How to verify the call from an operator in Windows 10 Software and Apps to solve the problem; dear all, I have received a call from a person claiming to be a Microsoft Windows operator. He said my computer was hacked and I should be in front of... Discussion in 'Windows 10 Software and Apps' started by APE Daniele ENV, May 28, 2024.

  1. APE DANIELE ENV
    APE Daniele ENV Win User

    How to verify the call from an operator


    dear all, I have received a call from a person claiming to be a Microsoft Windows operator. He said my computer was hacked and I should be in front of my pc and they will tell me what to dHow to verify the call from an operator o_Obviously they claim the jacker has access to all my data.The whole thing sounds weird but they called already 3 times.How can I verify this call?The number is weird has it has an Italian prefix.+392398223986Thanks

    :)
     
    APE Daniele ENV, May 28, 2024
    #1
  2. ZBOOK
    zbook Win User

    Programs not working

    In post 26 there were steps listed to fix the operating system corruption.
    Are you able to follow them?
    In post 29 was the suggested dism repair command.
     
    zbook, May 29, 2024
    #2
  3. AXE0
    axe0 Win User
    BSOD hidclass.syss with verifier enabled

    Hi DocSams,

    Could you upload the memory dump, C:\Windows\MEMORY.dmp, to onedrive and post a share link. The minidumps provided severely lack in data.

    If you haven't yet, please disable driver verifier.
    Resetting driver verifier options (recommended in this order)
    1. In normal mode open an administrator command prompt and enter the below command
    2. In safe mode open an administrator command prompt and enter the below command
    3. On 3 boot failures, you'll boot automatically to the recovery options,
      • click Troubleshoot
      • go to the advanced options
      • choose command prompt
      • enter the below command
    4. Boot with the recovery media, see above 4 steps in option 3.
    5. Via the recovery options or recovery media, select a restore point prior enabling driver verifier
    Code:
     
    axe0, May 29, 2024
    #3
  4. FORDGT90CONCEPT
    FordGT90Concept Win User

    How to verify the call from an operator

    Forum users with Hotmail/Outlook/Exchange account

    The two-step verification emails show up in my inbox but I added a rule to mark the domain name safe a long time ago (verified that "techpowerup.com" is still in the safe sender list).
     
    FordGT90Concept, May 29, 2024
    #4
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How to verify the call from an operator

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