Windows 10: Hp 15 notebook Bluetooth

Hello am Solomon please help me, i have an hp 15 notebook laptop but I don't know how to switch on the Bluetooth

:)

 

Bluetooth for HP NoteBook -15-ba004ds (Energy Star) ?

To Whom it May Concern;

I just purchased a "NEW" , HP NoteBook -15-ba004ds (Energy Star) Laptop which is running Win10 Home x64 ver 1607 O.S., that apparently came from HP with "NO BLUETOOTH". Currently, in Settings, Devices, "BLUETOOTH" is included in the Devices Title only,
but, "BLUETOOTH" is not listed. So far everything that I've done to resolve this issue has failed!

1.) In Services, I've successfully started both Bluetooth Support and Bluetooth Hands free Services.

2.) In Device Manager, with Hidden Devices selected, It did not show any BLUETOOTH Device/s or Icon/s that I could find.

3.) After running Hardware and Devices Troubleshooter, it never indicated "ANYTHING" related to why "BLUETOOTH" is "NOT" listed in Settings, Devices. (ALL it did indicate was that my Ethernet Card is Disabled, which I chose to do because I never plan on
using ETHERNET.)

4.) On the HP website, specifically for this model - (HP NoteBook -15-ba004ds (Energy Star) , under Support, Software and Drivers, I did not see where any "BLUETOOTH SUPPORT" of any kind was offered, nor did I see, any recommendation of "ANY" HP, USB dongle
adapter for this model under Accessories. However I did find under Software and Drivers, Network, 3, "BLUETOOTH" Drivers which, at first, it appeared that the Realtek, Intel or Broadcom Bluetooth Drivers were compatible with this Computer, BUT, still, I can't
find "BLUETOOTH", listed anywhere, either in, Settings, Devices, or in the Device Manager.

5.) I've been reluctant to buy a Universal USB Dongle Adapter from a Third Party Manufacturer, as it's been my experience that if the "BLUETOOTH" is not specifically setup for your System the Third party Universal USB Dongle Adapters are very unreliable
at best, if they work at all.

Any new suggestions in resolving this issue will be greatly appreciated! Thank You!

 

Bluetooth for HP NoteBook -15-ba004ds (Energy Star) ?

Your post is confusing, in your first paragraph you say: "that apparently came from HP with "NO BLUETOOTH

"I just purchased a "NEW" , HP NoteBook -15-ba004ds (Energy Star) Laptop which is running Win10 Home x64 ver 1607 O.S., that apparently came from HP with "NO BLUETOOTH". Currently, in Settings,
Devices, "BLUETOOTH" is included in the Devices Title only, but, "BLUETOOTH" is not listed. So far everything that I've done to resolve this issue has failed!"

The HP website states only specific models support 'Bluetooth'

You also say:

"2.) In Device Manager, with Hidden Devices selected, It did not show any BLUETOOTH Device/s or Icon/s that I could find"

Which indicates 'Bluetooth' is not supported!!!!!

It appears your model does not support 'Bluetooth', you do not have a 'Bluetooth' adapter installed.

A 'Bluetooth' dongle appears to be your only option.

 

Bluetooth for HP NoteBook -15-ba004ds (Energy Star) ?

Hi,

We highly suggest that you contact the manufacturer or re seller. You may ask them for a Bluetooth compatibility of your new HP notebook.

Thank you.