Windows 10: hp battery is dead

CAN I PURCHASE A NEW BATTERY FOR MY HP desktop 9USU43L

:)

 

HP Envy Laptop Battery not charging after Windows 10 installation

Hi,

Thank you for posting on Microsoft Communities.

I suggest you to un-install and re-install battery drivers from Device manager and check. Follow the steps:

• Press Windows Key + X.
• Click on Device Manager.
• Expand Batteries and right click on Batteries ACPI and click on Un-install.
• Restart the computer and check.

If the issue persist, I suggest you to visit HP Envy website and check whether HP has released any firmware updates for Windows 10. If so, please go ahead and install them and check with the issue.

 

battery not charging on my hp notebook

Hi,



Thank you for writing to Microsoft Community Forums.



I see that your laptop’s battery is not charging. We would like to know, if you get a message stating plugged in not charging when hovering the mouse over the battery icon.



If you see the message plugged in not charging, I suggest you to refer the troubleshooting steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand Battery.
   
3. Right click on Microsoft ACPI-Compliant Control Method Battery, and select
   Uninstall.
   
4. Click OK to confirm.
   
5. Restart the computer.
   

You may also want to look at the troubleshooting steps mentioned in the HP articles

HP Notebook PCs - Testing and Calibrating the Battery (Windows) and

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Laptop Battery dead

Hi

Windows 10

A 2 fold question. I have an HP Omen Laptop and for some time now that battery refuses to charge. For long time though the computer recognized that there was a battery as it always said it had 92% charge remaining but it would not charge.

So first question is is there some setting I may have accidently bumped that would turn off charging ability?

Second part is unfortunately even though it had 92% charge apparently my power adapter was not fully seated one day and I didn't notice that it was running on battery power until the laptop just shut off one day no warnings or anything about battery power levels.

Then recently I started to get this windows blue screen saying there was some error and needed to restart. I searched the error code and they suggested doing a Windows Memory diagnostic check and it also did indicate that power supplies could be a cause of the issue.

So I went ahead and checked using the WDT and if returned that there was some hardware issues and to contact the manufacturer.

But not going to go that route as would probably just replace the system if I had to.

But my second question is this. If it is the dead battery causing these blue screens like the article mention could be a potential cause is there a way to get windows to ignore the fact that the battery is dead especially since I use a power supply 99.9% of the time.

The battery on this laptop is internal (Didn't realize that when I bought the system) so can't easily change it short of pulling the back off. But is there a way to get windows to ignore the state of the batter?

Thanks
Dave