Windows 10: HP camera not working

When I use Microsoft teams or Zoom my camera does not work.

:)

 

HP Truevision HD Camera Not Working

If your HP Truevision HD camera is not working, it seems to me that the logical step is to contact HP. They owe you a working camera, right?

 

Enable built-in camera for Windows 10 HP 8470p

Hi,

We suggest you to run hardware and devices troubleshooter and check if it helps.

Please follow these steps:

• Type troubleshooting in the search box on taskbar and click on it in.
  
• Click "View all" and then click "Hardware and Devices".
  
• Click "Next" and follow on-screen instructions.

For more information regarding camera, refer to the article below:

Camera app and webcams help

We also suggest to contact HP support for best help.

Let us know how it goes. Thank you.

 

camera not working

If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



If the camera app opens, follow the steps below:

• Press “Windows key + C” from your keyboard to open “Charms bar”.
• Select “Settings” option.
• Select “Permissions” option.
• Turn on “Allow this app to access your: Webcam and Microphone” option.
• Lose the app by pressing “Alt key + F4” from your keyboard.
• Reopen the Camera app.
• Connect your camera and then check how this app works.

Goodluck!