Windows 10: HP Color LaserJet M855 - Default Printer Paper preference is set to Extra Heavy 131g - 175g

We are having some issues with our printer drivers. We distributed the printer driver for this exact printer HP Color LaserJet M855 – PCL 6 for all of our users. We then setup the printer to print on plain or unspecified paper type everywhere we could but when we check users’ printer preferences from control panel/settings it always says extra heavy paper type even though we don’t use extra heavy paper. The printer then complains about not having extra heavy paper in trays and users have to always close the popup and click continue. It slows down the printing process and it’s very annoying.

:)

 

HP Color Laserjet Pro MFP M281cdw printer problems

None of that helps. Does anyone else have an HP Color Laserjet Pro that CostCo is selling and have it working with Windows 10? None of the apps except Notepad are able to print to the printer. I can use an app to create a PDF and then use the HP specific
tool to print it but that's an extra step. I can't use Adobe to print a PDF, it just flashes in the spooler but nothing is ever printed.

 

Printer preferences not sticking in HP Laserjet M402dn after 1803

In my thus far unsuccessful attempt to get my Epson V300 scanner to work after 1803, I uninstalled my HP Laserjet M402dn printer and associated software. When I reinstalled it without reinstalling the scanner, I found that my preferences weren't sticking. It reverts to double-sided copying and FastRes1200 after I select single-sided copying and ProRes1200. I installed the latest firmware, version 20180201 dated 3/6/2018, then downloaded the latest driver update, 16.0.17321.691 dated 1/31/2018. Nothing changed.

This is a recurring problem with HP printers that I have had before with other printers. I always got them to work by completely uninstalling everything related to printers and reinstalling, but that's not working this time.

In Devices and Printers, one picture of a printer is shown, but when you right-click on it the pop-up menu contains two sets of printer drivers for each category: HP Laserjet Pro M402-M403 n-dne PCL 6 (set as default printer) and Hewlett-Packard HP Laserjet M402dn. Remove Device removes everything. (I tried that.) The non-default driver is what you get when you connect the printer for the first time, and the default driver is the one installed by the 1/31/2018 driver download.

At least without the scanner installed and all the Epson software gone, bootup is quick and reliable.

Before continuing to tackle the scanner, I would like to get the printer working properly.

 

HP Laserjet 3800

Hi galomorlet, click the link below to read a step by step on how to set or view the IP address on a HP Laserjet 3800

http://hp-3000.printerdepo.com/en/hp-color-lase...

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