Windows 10: HP Color Laserjet Pro MFP 477 - sometime network scanner not detected after Laserjet...

Hello,my HP Color Laserjet Pro MFP 477 works always fine as network printer with my Windows 10 desktop.Also scanner feature works fine, but often scanner is not detected anymore after Laserjet is switched off and later on after a while.... I have to reboot my desktop in order to allow Windows "Fax & Scan" feature to detect the network scanner again, while printer is always available.HP Printer is connected with wire to LAN/WAN router and has static IP.Any idea?Thank you,OmetroItaly

:)

 

My HP Color Laserjet Pro MFP 477

Hi watchmesky2020,

I'm an Independent Advisor and consumer of Microsoft products just like you. Let me help you with your concern.

Uninstall the printer.

Open Settings > Devices > Printers & scanners

Select the printer and click the Remove device button.

Click the Yes button to confirm.

Then install Install HP Color LaserJet Pro MFP M477 Printer Series PCL 6 v3 Full Solution from the link below

https://support.hp.com/us-en/drivers/selfservic...

Restart your PC and find/use the Scan utility of HP in the start menu.

 

Printing problem with HP Color LaserJet Pro MFP M177fw

I have the exact same problem in every way. Please note the M177fw is what I started out with. The driver update gave me the M177 PCLmS entries below. I now have the following printers in my computer, as a result of trying to download the drivers and software:

HP Color LaserJet Pro MFP M177 PCLmS
HP Color LaserJet Pro MFP M177 PCLmS HPColorLaserJetProMFPM177fw_copy_2
Local Server

HP Color LaserJet Pro MFP M177 PCLmS (Copy 1)
HP Color LaserJet Pro MFP M177 PCLmS USB002 Local Server

HP Color LaserJet Pro MFP M177fw
HP Color LaserJet Pro MFP M177 PCLmS WSD-8f843419-e1dd-4269-97e8-6424d90402e2.0036
Local Server

HP Color LaserJet Pro MFP M177 Series Fax HPLJM177_Fax_Driver
HPLJM177_Fax_Port Local Server

Microsoft Print to PDF Microsoft Print To PDF PORTPROMPT:
Local Server

Microsoft XPS Document Writer Microsoft XPS Document Writer v4
PORTPROMPT: Local Server
Quicken PDF Printer Amyuni Document Converter 400
NUL: Local Server

Send To OneNote 2016 Send to Microsoft OneNote 16 Driver
NUL: Local Server

Fax Microsoft Shared Fax Driver
SHRFAX: Local Server

 

Printing problem with HP Color LaserJet Pro MFP M177fw

Hi,

Thank you for update and reply.

I suggest you to refer the HP link and perform troubleshooting steps suggested and check.

http://support.hp.com/us-en/product...-series/5303438/model/5303443/troubleshooting

If issue still persists I suggest you to contact HP support.

http://support.hp.com/us-en

Hope this information helps. Kindly post back with the updated issue details for further assistance.

Thanks