Windows 10: HP Desktop get restart randomly when connect with RDP on it

Hi,


I have strange issue with one of my HP desktop. Machine get restarted randomly when I connected through RDP on it. If I work directly on it it's fine. Is any one has any idea why it's happening? I already reset windows with option keep my files.



Many Thanks,


Preyash

:)

 

RDP not allowing remote connection

I had it working perfectly fine the other day but I logged into my server, removed a open port and both computer quit.

I run the computers with the firewall off, I see no point in them being on, it's a windows firewall a hacker will know how to get around so fire wall is OFF.

Ports are 9000 for server and 3390 for htpc

ip:9000
ip:3390

This does not work from a linux workstation using 'Remote Desktop Client'

It does not work from mac RDP
It does not work from windows RDP
And it does not work from my iphone.

I know it's enabled as I can RDP into the computers at my home (except htpc at the moment, I think that one needs restarted)

Ports are open, both tcp / udp ports are open using the internal server IP wich is MAC assigned by the router. Server - 10.0.1.2 - 9000
And same thing for the htpc - 10.0.1.8 - 3390

Besides the obvious of firewall, ports, and 'remote connection enabled' any ideas?

 

How to remove "HP Connected Remote" as a sign in account ?

Hi Dave,

Thank you for writing your query in Microsoft Community.

• 
  Is your computer connected to a domain network?
  

HP Connected Remote is an app that comes preinstalled on select Windows HP computers. I would suggest you to follow the below steps and check if it resolves this issue.

• On the Windows 10 Start screen, type hp connected remote.
• Click HP Connected Remote from the Apps search results.
• Click Settings, and make sure Enable HP Connected Remote is turned On.

Reply us back with the status of this issue. We will be glad to assist you.

 

HP Desktop Randomly Crashes and Restarts after 1607 Anniversary Update

Hi,

My HP Desktop has started randomly crashing and restarting when it is in idle mode after installing the windows 10 1607 anniversary update a few days ago. I was wondering if anyone knows how to fix this issue?

Thanks!