Windows 10: HP Desktop with Windows 20H2 build 19042.685: got white screen after sign in on user...

Windows 10 Home

HP Desktop

Intel i7-4770 @3.4 GHz

64-bit

20H2

19042.685


Working fine, then tried to login this morning on sign in screen, then welcomed with white screen.


Used alt-ctrl-del which allowed me to lock, switch user, sign out or task manager.


Switched user to admin and got access to the desktop and commands


What next?


Thanks in advance for the help.

Tom

:)

 

Windows Photo Viewer missing on W10 20H2 buld 19042.685

Note I also have 20H2 19042.685
I did find it eventually by doing this...

• Right-click on file
• Select Open with
• Select Choose another app
• Scroll down to More apps
• Scroll down to Windows Photo Viewer

 

Windows 10 Insider Preview Beta and RP Channel Build 19042.685 (20H2) Insider

Currently the Insider beta and release preview channels are the same as the released version 20H2 19042.685

If you still want an insider build go to "Settings/Update and Security" and then look at the bottom of the LH list for "Windows Insider Programme" and follow the instructions there.

 

How to sign in to Windows 10 as different User

Hi,

There are several ways that you can do to switch between your 2 accounts, such as going through
Start menu, through Ctrl +
Alt + Delete screen, through Sign-in
screen or through Task Manager. For us to isolate the issue, we would like to ask the following questions:

• Are you connected to a domain or managed by Windows Server?
• Have you made any recent changes to your system settings prior to this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow these steps to switch user account:

• Click/tap on your desktop to make it the current focused (active) window, and press
  Alt + F4 keys to open Shut Down Windows window.
• Click on the drop down menu and select Switch user.
• You will now be taken to the lock screen to unlock.
• It will show you the sign-in screen to select and sign in to the account you want to switch to.

We will wait for your response.