Windows 10: HP Elitebook 8440p frozen screen when moving the mouse from black screen

Discus and support HP Elitebook 8440p frozen screen when moving the mouse from black screen in Windows 10 Software and Apps to solve the problem; Hello I have an HP Elitebook 8440p with NVIDIA NVS 3100M graphics and whenever I wake the computer from idle by moving the mouse the screen turns on... Discussion in 'Windows 10 Software and Apps' started by 0wenli, Jun 15, 2023.

  1. 0wenli Win User

    HP Elitebook 8440p frozen screen when moving the mouse from black screen


    Hello I have an HP Elitebook 8440p with NVIDIA NVS 3100M graphics and whenever I wake the computer from idle by moving the mouse the screen turns on and freezes, and I have to press ctrl alt del or ctrl shft win b to reset the graphics driver and unfreeze it, and whatever I have done clicking random places when the screen was frozen would show up. This is very annoying and I tried the 2010, 2013, and 2016 versions of the graphics driver, as well as a repair install of windows. How do you fix this problem, thank you

    :)
     
    0wenli, Jun 15, 2023
    #1
  2. netrate Win User

    HP 8440p laptop with Win 10 - black screen ?

    I have a weird occurrence on this older laptop HP 8440p. Every once in a while - and too often - the screen will go black - the cursor will still be working and the machine is running, but the screen will be black and nothing will happen. I have left it for hours and the computer does not come back on. This will happen when it is being used or when it is sitting idle.
    The other day I was playing a game on it and the screen went black. I could still hear the game being played and the cursor were still responsive but I could see nothing.
    What I have done :
    1) Used the MCT and created a new win 10
    2) updated the drivers the best I could (they only have drivers for win 7 on the HP website)
    3) I have turned off the power/sleep options.

    Any suggestions? Also, I do not know how to get into SAFE MODE - pressing f8 did not work.
     
    netrate, Jun 15, 2023
    #2
  3. Harry9001 Win User
    Black Screen with working mouse cursor but not keyboard

    Its a black screen with no menu or icons but you can move the mouse freely
     
    Harry9001, Jun 15, 2023
    #3
  4. HP Elitebook 8440p frozen screen when moving the mouse from black screen

    Black screen with mouse?

    i seem to be getting this alot lately. how do i solve it?

    windows boots, welcomes, then i get black screen with mouse and nothing else. mouse works, its not frozen. it will sit at that screen for hours.
     
    Fitseries3, Jun 15, 2023
    #4
Thema:

HP Elitebook 8440p frozen screen when moving the mouse from black screen

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