Windows 10: HP EliteOne 800 G3 and Intune Attestation Issues - Securing your hardware 0x80280009

Discus and support HP EliteOne 800 G3 and Intune Attestation Issues - Securing your hardware 0x80280009 in Windows 10 Software and Apps to solve the problem; We are getting an error during autopilot preparation. I am sure folks have seen this error - Securing your hardware 0x80280009. We're using Windows 11... Discussion in 'Windows 10 Software and Apps' started by Esteban Cazarez Intune, Mar 6, 2025.

  1. HP EliteOne 800 G3 and Intune Attestation Issues - Securing your hardware 0x80280009


    We are getting an error during autopilot preparation. I am sure folks have seen this error - Securing your hardware 0x80280009. We're using Windows 11 Enterprise with the most updated BIOS and TMP version 2,49 on the HP site. The model is HP EliteOne 800 G3. Any thoughts?TPM Device Information-TPM Present: True-TPM Version: 2.0-TPM Manufacturer ID: IFX-TPM Manufacturer Version: 7.61.2785.0-PPI Spec Version: 1.3-Is Initialized: True-Ready For Storage: True-Ready For Attestation: False-Information Flags:-INFORMATION_EK_CERTIFICATE-INFORMATION_ATTESTATION_VULNERABILITY-Is Clear Possible: True-I

    :)
     
    Esteban Cazarez Intune, Mar 6, 2025
    #1
  2. nendy Win User

    sound works only when screen in sleep mode on new hp elitedesk 800 G3

    HP EliteOne 800 G3 and Intune Attestation Issues - Securing your hardware 0x80280009 08691d1539727130t-sound-works-only-when-screen-sleep-mode-new-hp-elitedesk-800-g3-playbackscreen.png

    here you go!
     
    nendy, Mar 6, 2025
    #2
  3. nendy Win User
    sound works only when screen in sleep mode on new hp elitedesk 800 G3

    whatever basic speaker i have is sufficient. i just need to be able to control it, and it should not work just in sleep mode. this is what i see
    HP EliteOne 800 G3 and Intune Attestation Issues - Securing your hardware 0x80280009 207683d1539141306t-sound-works-only-when-screen-sleep-mode-new-hp-elitedesk-800-g3-speaker-sleep.png

    HP EliteOne 800 G3 and Intune Attestation Issues - Securing your hardware 0x80280009 07684d1539141306t-sound-works-only-when-screen-sleep-mode-new-hp-elitedesk-800-g3-speaker-sleep2.png

    there are actually 2 sound possibilities - one from the display (HP N270c Display Audio) and the other i guess from the desktop - speaker (Conextant HD Audio).
    Thanks!
     
    nendy, Mar 6, 2025
    #3
  4. zbook Win User

    HP EliteOne 800 G3 and Intune Attestation Issues - Securing your hardware 0x80280009

    sound works only when screen in sleep mode on new hp elitedesk 800 G3

    Open device manager > click view > show hidden devices > manually expand all rows > look for any row displaying a yellow triangle with black exclamation mark or unknown device > post an image into the thread

    Look in each:
    Audio inputs and outputs
    Sound, video and game controllers
    for Conexant High Definition Audio Driver.
    If this is not yet installed then download and install:
    Driver - HP EliteDesk 800 G3 Small Form Factor PC | HP® Customer Support

    Download and Install HP UEFI diagnostics Windows (right upper area of this link):
    HP PC Hardware Diagnostics | HP® Official Site

    Launch the application > click component tests > check audio playback > run the test (it may take a few minutes to play) > report the results into the thread

    Run the system extensive test overnight.
     
    zbook, Mar 6, 2025
    #4
Thema:

HP EliteOne 800 G3 and Intune Attestation Issues - Securing your hardware 0x80280009

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