Windows 10: HP ENVY 6000

I need the EWS page

:)

 

Unable to print using HP 6000 printer

Hi Ole,

Welcome to Microsoft Community and thank you for posting your query.

Let’s try simple troubleshooting steps and check if this help in resolving the issue. Follow the below methods.

Method 1.

I would suggest you to run Printer troubleshooter to diagnose the exact issue and fix it.

• 
  Type troubleshooting on the search bar and click on
  Troubleshooting.
  
• 
  Click on Troubleshooting and click on print on
  printer Hardware and Sound.
  
• 
  Click on Advanced on the Printer troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Printer troubleshooter.
  

If the issue still persist, try the below provided information.

Method 2.

I suggest you to uninstall the printer driver and then reinstall the latest driver from the manufacturer website. Follow the steps:

Step 1.

• 
  Press Windows key + R.
  
• 
  Type devmgmt.msc in the box and hit
  Enter.
  
• 
  Go to Printer queues and uninstall the driver.
  

Visit the below link and download the latest printer driver.

http://www.support.hp.com/us-en/pro...ter-series---E6/3866939/model/3866948/drivers

If the printer driver is not available for Windows 10 you can try installing the printer driver is compatibility mode.

• 
  Download the latest printer driver from the manufacturer’s website.
  
• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.

 

HP Envy Laptop Battery not charging after Windows 10 installation

Hi,

Thank you for posting on Microsoft Communities.

I suggest you to un-install and re-install battery drivers from Device manager and check. Follow the steps:

• Press Windows Key + X.
• Click on Device Manager.
• Expand Batteries and right click on Batteries ACPI and click on Un-install.
• Restart the computer and check.

If the issue persist, I suggest you to visit HP Envy website and check whether HP has released any firmware updates for Windows 10. If so, please go ahead and install them and check with the issue.

 

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