Windows 10: HP Envy Windows 11 Wifi driver disappeared, webcam symbol constantly on screen and...

HELP! This is so frustrating. I purchased my HP Envy in Nov 2021 and since then this has happened numerous times. Every time there is a Windows update, the wifi stops working and the driver disappears, the bluetooth stops working and the driver disappears and the webcam symbol constantly shows on my screen. In addition, my laptop starts to run slow.I use my laptop for work and the amount of hours I have lost trying to fix these issues is ridiculous.I was told that it was Windows 11 updates that cause the issue and that I just need to ensure that I update drivers and Windows and check the BIOS.

:)

 

Need HP True Vision Webcam driver for Windows 11 22H2 HP ENVY laptop

Hi OP,

I just spent 2 hours on the phone with HP and what we discovered was after resetting my new HP Envy 360 laptop to its original Factory settings, we could not uninstall Windows 11 22H2.

(The laptop came with 21H2 installed, and I made the mistake of allowing Windows to update to 22H2 a few days ago).

Long story short, HP is going to mail me a recovery USB stick with the original HP Envy x360 OS and have me reload windows 11 21H2 from that USB Stick.

All of this just to get the built-in HP Webcam working again and not crashing like it does in Windows 11 22H2.

The HP representative did say that (as of 1/22/2023) there is *no* HP software driver for the built-in webcam for HP Envy laptops. (Therefore we cannot upgrade to windows 11 22H2 at this time...)

Side-Note: Lenovo seems to have published a new driver for their internal Webcam for windows 11 22H2, so, I am hopeful that HP will be doing the same in the upcoming months.

Hope this helps!

 

Need HP True Vision Webcam driver for Windows 11 22H2 HP ENVY laptop

My built-in HP True Vision webcam is not detected on a new laptop. I tried to use it for the first time and it is not found by windows. I verified that it is not disabled on the keyboard. It also does not show up in the device manager (so I can't right-click and update the driver). I checked the HP support and Microsoft drivers website, there is no webcam driver listed.

 

HP ENVY x360 Touchscreen and Driver issues

Hi Milad,

Thank you for posting your question in the Microsoft Community.

I appreciate the efforts taken by you in troubleshooting this issue. The details provided helps us to avoid repeating the steps.

This issue can occur if some of the system files and drivers are not working as expected.

Suggest you to refer and follow the steps from this article on ‘Troubleshooting Touch Screen issues’.

Important: Your screen resolution needs to be at least 1024 x 768 to have multiple windows and apps on your screen at the same time.

Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

Follow these steps to uninstall the driver from the PC.

1. Open Device Manager.
   
2. Select the arrow next to Human Interface Devices and select HID-compliant touch screen.
   
3. Right-click (or tap and hold) the name of the device, and select Uninstall.
   
4. Restart your PC, and Windows will attempt to reinstall the driver.
   

You may also want to
download the drivers from the OEM HP website and install it to check if that helps.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator