Windows 10: HP G 7 message critical error code after the battery dropped out

My old HP G7 battery dropped out of laptop as I was starting up and mow loops continuously back thru trouble shooting or auto repair without any success at launching tried reboot and f5 without successThis is windows 10.Any suggestions? * Moved from Community Center* Original title: HP G 7 message critical error code

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Windows 10 and Critical Error Message

Hi Rose,



Thank you for posting your query in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.

• 
  Do you see any error code along with the error message?
  
• 
  Have you made any software or hardware changes prior to the issue?
  

I suggest you to go through the below answer provide by Nachappa C K
and check if it resolves the issue.

Click on,
http://answers.microsoft.com/en-us/windows/forum/windows_10-win_cortana/critical-error-message/316a46d8-676b-4210-a874-fd944606e9f0



I hope the information helps. If you have any further queries, please feel free to contact us again. We will be happy to assist you accordingly.



Thank you.

 

Error Message when updating from Win-7 to Won-10

Bree
I followed your suggestions (2nd Aug 19) for installing Win-10. Made the bootable flash drive successfully through the media creation tool. But when I attempted to upgrade and activate to Win-10 (64 bit) from within Win-7 (Pro-32 bit), I got the following error message:

Error # OxC1900101-Ox20017. " The installation failed in the SAFE_OS phase with an error during BOOT operation"

I read the diagnostics under this error number and carried out the proposed fixes, i.e. update Win-7, uninstall Malwarebyte antivirus, disconnect all external hardware, e.g. printer, scanner, external hard drives. I then tried to repeat the steps to do the upgrade through the Win-10 bootable flash drive as before. Got the same error message.
Appreciate any further comments and suggestions as to (a) what does a failure in the SAFE_OS during boot operation mean, (b) what can I do to solve it. Is this anything to do with the hardware in my computer? I listed these in my first posting above.
Thanks for any help

 

battery not charging on my hp notebook

Hi,



Thank you for writing to Microsoft Community Forums.



I see that your laptop’s battery is not charging. We would like to know, if you get a message stating plugged in not charging when hovering the mouse over the battery icon.



If you see the message plugged in not charging, I suggest you to refer the troubleshooting steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand Battery.
   
3. Right click on Microsoft ACPI-Compliant Control Method Battery, and select
   Uninstall.
   
4. Click OK to confirm.
   
5. Restart the computer.
   

You may also want to look at the troubleshooting steps mentioned in the HP articles

HP Notebook PCs - Testing and Calibrating the Battery (Windows) and

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator