Windows 10: HP Laptop BSOD when running two 32GB RAM, but works fine with only one. July 12, 2022 had a...

Hello, The dialog here on July 13, 2022, had good resolve going w/ DaveM121 a tech and JoshuaButler2. Joshua's situation sounded exactly like my situation, and I was following along with attempt to do the same steps..... BUT then the dialog ended, and we never knew if they got the situation resolved or not?? The last step, after Dave had Joshua share his minidumps, and he said that they indicated a problem with the driver file of Joshua's graphic card was causing the problem. He suggested that he go to the manufacturer of the graphic card and get the latest updated driver file. THEN it e

:)

 

HP laptop - multiple BSODs

I have an HP Pavilion 15-cs0021na, (Intel i3, 8GB, 128GB SSD) running Windows 10 Home, which exhibits the following characteristics:

• On startup, occasionally completes boot, but within 5 minutes, BSODs. with a random error, e.g. Page Fault, IRQL not equal, Memory Management and so on.
• Repeated attempts to reboot then fail with more random BSODs
• Rarely, it will attempt a Startup Repair – which will invariably fail with another BSOD.
• Wiping the hard disk and attempting to install a clean version of the OS (downloaded from Microsoft using Media Creation Tool to USB stick) will get a little way into the process, then fail with BSOD as above.

What I’ve done:

• Attempted clean install as above.
• Run multiple hardware tests on Memory and SSD - HP’s built-in tests, Memtest86, Seagate disk tools. All tests pass with no errors.
• Updated BIOS from Insyde F.04 to F.22 (HP supplied).
• Repeated clean install, same result.

I have now run out of ideas, and am at a loss to understand what is causing these errors. How are BSODs generated if no Windows installation is present? Is it likely that a hardware component other than RAM or the SSD is causing these?

Any and all suggestions will be much appreciated.

 

32GB ram not working correctly.

Hi,

My name is Igor, I have 12 Microsoft MVP awards. It's a pleasure for me to help others and I'll do all my best to help you. I'm sorry you have a problems.

This is normal behavior. Not every component may run in overclocking mode, and XMP is RAM overclocking.

You may check if your RAM modes (voltage, frequency, timings) are in compliance with motherboard compatibility list (QVL).

 

Touchpad issue with HP laptop

Dear Mohammed Shuaib,

You replied to the Question Synaptics Touchpad issue on 29th July 2022 , I have the same problem, I had follow the given fix issue on step by step., It didn't solve the issue, My issue on touchpad is that if you want to scroll the page with two finger function not working, I have tried many option given by Microft. I have Winddow 10 Hp Laptop. please help further.

My name is Siva.