Windows 10: HP Laptop built-in webcam recognized but not working in Windows 10

Discus and support HP Laptop built-in webcam recognized but not working in Windows 10 in Windows 10 Drivers and Hardware to solve the problem; Hi, Trying to help out a friend who has a HP 17-by0053c laptop that was given to him. It is approx 2 yrs old. No software discs came with the laptop.... Discussion in 'Windows 10 Drivers and Hardware' started by BrentBH, Apr 24, 2020.

  1. BRENTBH
    BrentBH Win User

    HP Laptop built-in webcam recognized but not working in Windows 10


    Hi,

    Trying to help out a friend who has a HP 17-by0053c laptop that was given to him. It is approx 2 yrs old. No software discs came with the laptop.

    Running Win10 Home.

    Summary: There is a built-in webcam that appears in device manager, and passes HP diagnostics but does not work.


    HP Support Diagnostics program indicates the camera is working.

    Occasionally I will get a distorted single image from it, but nothing else. Usually it is black.

    It appears blank in Skype.

    There is no camera button on the keyboard, nor is there a switch on the side.

    There is no HP driver for it under hp's website - it is not needed for Win10



    I uninstalled the webcam from device manager and rebooted, events look ok.

    Trying to update the driver from Device Manager yielded nothing.

    No driver rollback option

    I uninstalled the Camera app, and reinstalled.

    I checked privacy settings, and all is fine there.

    I updated the BIOS.

    I ran HP updates, and windows updates.


    I ran a SFC and DISM, and it fixed the majority of the problems it found.

    I checked Windows Defender's firewall, and all appears fine.

    I attempted to install video drivers from hp's support page for that model, but that stopped as it wasn't supported under Windows 10.

    I attempted to install chipset drivers from HP, but that stopped because of Win10 as well.

    I installed VLC player to acquire various video codecs

    I installed Youcam to see if other software had a problem. Youcam sometimes comes with HP laptops.

    I uninstalled webroot virus program, and reinstalled camera from device manager.


    Any suggestions are appreciated. Thanks!

    :)
     
    BrentBH, Apr 24, 2020
    #1
  2. CARLGULLIVER
    carlgulliver Win User

    Windows 10 does not recognize HP laptop webcam

    original title - Windows 10

    Windows 10 does not recognize HP laptop webcam
     
    carlgulliver, Apr 24, 2020
    #2
  3. CARLGULLIVER
    carlgulliver Win User
    Windows 10 upgrade does not recognize my HP laptop webcam

    *Original Title: Laptop webcam

    Windows 10 upgrade does not recognize my HP laptop webcam
     
    carlgulliver, Apr 24, 2020
    #3
  4. CORIOLANUS
    Coriolanus Win User

    HP Laptop built-in webcam recognized but not working in Windows 10

    Laptop running Windows 10 does not recognize built-in webcam.

    My laptop running Windows 10 does not recognize its built-in webcam. The manufacturer says Windows 10 provides whatever drivers are needed. In the meantime I can't use my webcam. Any solutions offered will be gratefully received.
     
    Coriolanus, Apr 24, 2020
    #4
Thema:

HP Laptop built-in webcam recognized but not working in Windows 10

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